Jessica Saenz
San Antonio,TX
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Administrative Coordinator
Uremod
01.2019 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
Private Caregiver
Family Member With Progressive Disease
03.2014 - 01.2024
- Administered prescribed medications, documented and reported any allergic or adverse reactions to the prescribing physician
- Monitored vital signs regularly, documenting changes accurately for timely intervention by nursing staff or physicians.
- Advocate for clients, communicating their needs effectively with healthcare providers and family members when necessary.
- Collaborated with healthcare professionals to develop comprehensive care plans that addressed individuals'' unique medical conditions and goals.
Cashier Team Lead
The Longhorn Cafe
02.2009 - 03.2014
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Registered Medical Assistant
San Antonio Pediatrics
02.2012 - 09.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Third-Party Verifier
National Tenant Network
San Antonio, TX
02.2001 - 03.2006
- Worked effectively in fast-paced environments.
- Investigated candidate history and employment claims to confirm eligibility for rental property.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
Education
Bachelor of Science - Health Administration
05.2026
Associate of Applied Science - Medical Assisting
09.2012
Skills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Microsoft Office
- Customer Service
- Documentation and Recordkeeping
- Google Suite Proficiency
- Scheduling and calendar management
- Phone and Email Etiquette
- Data Collection
- Decision-Making
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Healthcare benefitsWork from home optionCareer advancementFlexible work hoursTimeline
Administrative Coordinator - Uremod
01.2019 - Current
Private Caregiver - Family Member With Progressive Disease
03.2014 - 01.2024
Registered Medical Assistant - San Antonio Pediatrics
02.2012 - 09.2012
Cashier Team Lead - The Longhorn Cafe
02.2009 - 03.2014
Third-Party Verifier - National Tenant Network
02.2001 - 03.2006
University of The Incarnate Word - Bachelor of Science, Health Administration
Kaplan College - Associate of Applied Science, Medical Assisting