Jessica Salter
Weatherford
Summary
Dynamic professional with extensive experience in customer service, notably at Waffle House, where I excelled in delivering exceptional dining experiences in a fast past environment. Skilled in multitasking and fostering positive relationships, I effectively managed high-pressure situations while maintaining organization. Proficient in skincare treatments, I combine technical expertise with a passion for helping the client feel and look their best.
Overview
9
9
years of professional experience
Work History
Waitress
Waffle House
09.2023 - 12.2024
- Delivered prompt and friendly service in fast-paced environment.
- Managed multiple tables while ensuring customer satisfaction and order accuracy.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
- Assisted in training new employees on menu items and service protocols.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Hostess
Cheddars Stratch Kitchen
01.2023 - 08.2023
- Welcomed and seated guests promptly, ensuring a positive first impression.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with servers and kitchen staff to enhance dining experience.
- Maintained cleanliness and organization of front-of-house areas.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Esthetician
Hand And Stone
01.2016 - 03.2021
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Administered facials, waxing, and body treatments using advanced techniques and high-quality products.
- Maintained cleanliness and sanitation standards in treatment rooms to ensure a safe environment for clients.
- Educated clients on skincare regimens and product usage to enhance results post-treatment.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Welcomed clients arriving for appointments.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Education
Esthetics
Miller-Motte Technical College
NC06.2010
Skills
Highly experienced in face to face interactions with customers of every kind
Positive vibes
Quick hands on learner
Organized but adaptable
Timeline
Waitress
Waffle House
09.2023 - 12.2024
Hostess
Cheddars Stratch Kitchen
01.2023 - 08.2023
Esthetician
Hand And Stone
01.2016 - 03.2021
Esthetics
Miller-Motte Technical College