Jessica Sanchez
Corona,CA
Summary
Energetic and creative individual with a keen eye for detail, dedicated to enhancing client satisfaction and creating a truly relaxing and enjoyable experience. Successfully transitioned from a childcare-focused environment, showcasing strong skills in multitasking and creating engaging activities. Expertise in communication and conflict resolution extends to both children and adults, ensuring smooth interactions. Strong desire to leverage these skills in a new, dynamic field, eager to contribute abilities to make a positive impact.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Self Employed Services
03.2024 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Provided emotional support and guidance to children during difficult times.
Nail Technician- Owner
Jessi's Nails Nail Studio
05.2022 - 02.2024
- Greeting customers and providing them with a friendly, helpful attitude
- Process sales transactions accurately and efficiently using a point-of-sale system
- Collaborated with clients for effective alignment of schedules and services.
- Oversaw operational workflows involving restocking and database maintenance.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Nail Technician- Manicurist
Bella Vous Nails & Spa
03.2015 - 04.2022
- Sustained customer satisfaction using effective communication and problem-solving skills throughout the salon.
- Delivered clear and effective communication during customer interactions.
- Performed all services with utmost professionalism.
- Consistently upheld detailed logs of customer bookings and monetary records.
- Established and nurtured strong relationships with customers.
Cosmetologist- Manicurist
Sonia's House of Nails
07.2014 - 02.2015
- Efficiently contributed both autonomously and within group environments.
- Enhanced client interactions by fostering trust and rapport.
- Addressed customer complaints promptly by implementing resolutions that satisfied client needs.
- Facilitated conversations on general wellness while maintaining a focus on safety protocols.
Nail Technician- Manicurist
FlyGirls Nail Art
03.2014 - 06.2014
- Resolved customer concerns quickly through phone or in-person interaction.
- Addressed client concerns effectively, ensuring high satisfaction rates.
- Customized services based on client needs.
- Resolved customer concerns by delivering product and service details.
Cosmetologist- Manicurist
Star Nails and Spa
05.2013 - 12.2013
- Facilitated seamless collaboration among teams and leadership.
- Ensured punctual and high-quality service achievements.
- Managed high volumes of incoming calls and in-person interactions.
Education
COSMETOLOGY -
Riverside City College
Riverside, CASkills
- Bilingual
- Artistic
- Professional
- Detail-oriented
- Good communication
- Organizational skills
- Creative
- Punctual
- Charismatic
- Strong work ethic
- Time management
- Customer service
- Phone etiquette
- Adaptability
- Nail extensions
- Nail art techniques
- Gel application
- Acrylic nails
- Appointment management
- Relationship building
- Nail preparation
- Acrylic application
- Nail polish application
- Client consultation
- Verbal and written communication
- Hygiene practices
- Schedule maintenance
- Service promotion
- Electric filing
- Waterless services
- Childcare
- Patience and empathy
- Bilingual
- Housekeeping abilities
- Active listening
- Creative thinking
- Sanitation
- Conflict resolution
- Microsoft office
- Task prioritization
- Friendly and respectful
- Safety awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Italian
Elementary
Timeline
Childcare Provider
Self Employed Services
03.2024 - Current
Nail Technician- Owner
Jessi's Nails Nail Studio
05.2022 - 02.2024
Nail Technician- Manicurist
Bella Vous Nails & Spa
03.2015 - 04.2022
Cosmetologist- Manicurist
Sonia's House of Nails
07.2014 - 02.2015
Nail Technician- Manicurist
FlyGirls Nail Art
03.2014 - 06.2014
Cosmetologist- Manicurist
Star Nails and Spa
05.2013 - 12.2013
COSMETOLOGY -
Riverside City College