Jenna Saul
Old Bag Of Nails Pub
Waterville,OH
8
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server & Bartender
6 Years 4 Months- Delivered exceptional customer service by efficiently managing multiple tables in a fast-paced environment.
- Implemented upselling techniques to enhance guest experience and increase sales.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu offerings, service protocols, and POS system usage.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Human Resources Intern
2 Months- Assisted in recruitment process by screening resumes and scheduling interviews.
- Supported onboarding efforts by preparing orientation materials and conducting new hire training sessions.
- Maintained employee records using HRIS software, ensuring data accuracy and compliance with regulations.
- Collaborated with team to develop employee engagement initiatives that improved workplace morale.
Assistant Sales Manager
2 Years 6 Months- Implemented promotional strategies that increased salon membership renewals and new client sign-ups.
- Analyzed sales data to identify trends, optimize inventory management, and improve service offerings.
- Fostered relationships with clients through personalized consultations, enhancing loyalty and repeat business.
- Assisted sales team with completing customer transactions and managing issues.
Education
Bachelor of Arts - Business Administration
Skills
Strong work ethic
Exceptional customer service
Cash handling
Professional appearance
Hospitality service expertise
Customer interaction
Timeline
Human Resources Intern
Keller Warehouse
04.2023 - 06.2023Read More
Server & Bartender
Old Bag Of Nails Pub
03.2020 - CurrentRead More
Assistant Sales Manager
Day Dreams Tanning Salon
12.2018 - 06.2021Read More
University of Toledo
Bachelor of Arts from Business Administration
Read More