Jessica Savage
De Kalb
Summary
Dynamic entrepreneur with a proven track record at SavageCutz.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
11
11
years of professional experience
Work History
Owner/Operator
SavageCutz
03.2024 - Current
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
- Oversaw inventory management, optimizing stock levels to reduce costs and improve service delivery.
- Designed service offerings based on client feedback, enhancing overall customer experience and retention.
- Conducted financial analysis to track expenses and revenue, identifying areas for potential growth.
- Established partnerships with local businesses to expand network and drive referrals.
- Increased customer satisfaction by providing high-quality services and timely communication.
Project Coordinator
Rbt Roofing
04.2022 - 03.2024
- Managed documentation for project proposals, contracts, and change orders to maintain accuracy.
- Evaluated contractor performance and provided feedback for continuous improvement in service delivery.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Kept corporate and client information confidential, adhering to data safety measures.
Insurance Specialist
Barnes Professional Eye Care
09.2018 - 09.2021
- Processed insurance claims, ensuring accuracy and compliance with company policies.
- Reviewed patient insurance information to verify coverage and benefits eligibility.
- Coordinated with healthcare providers to resolve billing discrepancies and improve claim approvals.
- Trained new staff on insurance procedures and software systems for efficiency.
- Mentored junior specialists in industry regulations and best practices for claims management.
- Analyzed trends in claim denials to implement corrective actions and improve success rates.
- Followed up on denials, late payments, extensions and other special circumstances.
- Maintained high standards of customer service by building relationships with clients.
Senior Collections Officer
RedRiver Federal Credit Union
04.2015 - 09.2018
- Led collections strategy, improving recovery rates through targeted communication and relationship management.
- Analyzed account data to identify trends, optimizing collection tactics for increased efficiency.
- Developed and implemented process improvements, reducing the average time for account resolution.
- Collaborated with cross-functional teams to streamline operations and enhance customer experience during collections.
- Maintained detailed records of all collection activities, ensuring compliance with industry regulations and company policies.
- Championed process improvement initiatives within the collections department, resulting in reduced turnaround times for case resolution and increased overall efficiency.
- Enhanced team morale by fostering a positive work environment that encouraged collaboration and professional growth opportunities for staff members.
Education
No Degree - Licensed Barber Certificate
Tonsorial Arts Barber College
Texarkana, TX12-2024
No Degree - Criminal Justice
Texarkana College
Texarkana, TX05-2015
High School Diploma -
Dekalb High School
Dekalb, TX05-2011
Skills
- Entrepreneurial operations
- Project coordination
- Documentation skills
- Account management
- Team leadership qualities
- Decision-making
Timeline
Owner/Operator
SavageCutz
03.2024 - Current
Project Coordinator
Rbt Roofing
04.2022 - 03.2024
Insurance Specialist
Barnes Professional Eye Care
09.2018 - 09.2021
Senior Collections Officer
RedRiver Federal Credit Union
04.2015 - 09.2018
No Degree - Licensed Barber Certificate
Tonsorial Arts Barber College
No Degree - Criminal Justice
Texarkana College
High School Diploma -
Dekalb High School