JESSICA SAVAGE
Royal Oak
Summary
Seeking a flexible long term position in customer service and sales with a reputable cannabis dispensary.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes.
Eager to contribute to a dynamic team and support organizational goals.
Polite passionate professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Customer Service & Education
Micros & Mantras
Royal Oak
01.2019 - Current
- Managed customer service team to enhance client satisfaction and support.
- Resolved escalated customer complaints to ensure timely and effective solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Educated customers about cannabis products and consumption methods.
- Assisted clients in selecting suitable strains and products for their needs.
- Maintained inventory of cannabis products and ensured proper storage conditions.
- Handled transactions accurately using point-of-sale systems and cash management procedures.
- Collaborated with team members to enhance overall customer experience and satisfaction.
Singer/Photographer/Makeup Artist
Savage Events LLC
01.2002 - 01.2018
- Performed live vocal performances at various events and venues
- Managed schedules for rehearsals, performances, and promotional appearances.
- Performed vocal warm-ups before performances to ensure optimal vocal production.
- Composed original music for lyrics and melodies to create new songs.
- Developed relationships with industry professionals such as booking agents and promoters to secure shows.
- Coached aspiring singers on technique, interpretation and vocal delivery.
- Photographed special events, parties, and portraits.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Explained price and package details to customers.
- Took pictures of individuals, families, and small groups in studio or on location.
- Designed custom makeup looks for diverse client needs at events.
Singer/Entertainer
Las Vegas Cover Band "Merlot"& "The Hit Crowd"
Las Vegas
01.2011 - 01.2017
- Collaborated with band members to create seamless musical arrangements.
- Coordinated rehearsal schedules to ensure preparedness for performances.
- Maintained vocal health through proper techniques and warm-up routines.
- Assisted in promoting events through social media and networking efforts.
- Developed strong relationships with venues and event organizers for bookings.
- Composed original music for lyrics and melodies to create new songs.
- Maintained an active social media presence by creating content and engaging followers.
Education
Life and Health Insurance -
Transamerica
Masters - Esthetics Program
Paul Mitchell The School
Real Estate -
Stringham Real Estate School
Skills
- Direct sales
- Merchandising
- Customer service relations
- Event management
- Customer experience
- Team management
- Event directing
- VIP function management
- Commission-based sales
- Ability to work in a fast-paced environment
- Point-of-sale systems
- Product education
- Inventory maintenance
- Event promotion
- Networking skills
- Dependable and responsible
- Conflict resolution
Selected Evaluations Comments
"Jessica is hard working and fun to be around! She always goes above and beyond to impress our customers. We have used her multiple times for directing events because she is punctual, positive, thorough and dedicated.", JaLee Harris, Dance Daze
Timeline
Customer Service & Education
Micros & Mantras
01.2019 - Current
Singer/Entertainer
Las Vegas Cover Band "Merlot"& "The Hit Crowd"
01.2011 - 01.2017
Singer/Photographer/Makeup Artist
Savage Events LLC
01.2002 - 01.2018
Life and Health Insurance -
Transamerica
Masters - Esthetics Program
Paul Mitchell The School
Real Estate -
Stringham Real Estate School