Jessica Sayer
Merrimack,NH
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Known for leading with flair, always in tune with the company's vision and ready to rock the boat - in the best way possible.
Overview
7
7
years of professional experience
Work History
Franchise Business Coach
Bubbly Paws Franchising LLC.
01.2022 - Current
- Designed, trained, and implemented business strategies to maximize revenue, attributing to an average of 4.5% monthly increase in total revenue for 3 businesses in just 6 months
- Provide strategic guidance to new owners, facilitating their understanding of key business aspects, including Profit & Loss report analysis, monthly goal setting, and EBITDA management
- Mentored administrative staff members in company policies, daily task execution and industry best practices.
Studio Manager
Basecamp Fitness
01.2020 - 01.2022
- Recruited, trained, and developed a team of 13 individuals, imparting comprehensive knowledge of the company's culture, sales techniques, and efficient studio operations
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Consistently drove a month-over-month 5% increase in total revenue through innovative lead generation strategies, coupled with a remarkable 30% sales closing rate
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Human Resource and Training Manager
Orangetheory Fitness
01.2019 - 01.2020
- Achieved a monthly reduction of labor margins by $1.2k a month through meticulous analysis of business needs and the implementation of a refined labor model
- Elevated internal promotions and boosted employee retention by 80% by establishing effective learning and educational growth pathways for staff
Human Resource Generalist
BeMobile INC
01.2018 - 01.2019
- Increased employee satisfaction by 12% as reported on the annual employee survey, due to creating a streamlined training process and engaging employee events
- Oversaw the human resource department, including benefits, recruitment, and employee attrition coordination
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Manchester, NH05-2017
Skills
- Human Resources Management
- Program Monitoring and Tracking
- Onboarding and Orientation
- Training programs
- Public Speaking
- Critical Thinking
- Budget Administration
- Business analysis
- Business acumen
- P&L analysis
- Market analysis
- Problem-solving
- Google Suite
- Microsoft 365
Timeline
Franchise Business Coach
Bubbly Paws Franchising LLC.
01.2022 - Current
Studio Manager
Basecamp Fitness
01.2020 - 01.2022
Human Resource and Training Manager
Orangetheory Fitness
01.2019 - 01.2020
Human Resource Generalist
BeMobile INC
01.2018 - 01.2019
Bachelor of Science - Environmental Science
Southern New Hampshire University
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