Jacques Flores
Las Vegas,Nevada
Summary
Performance-driven and certified professional with 15+ years of experience in creating, developing, and implementing blended learning and training programs and materials to facilitate participants' education and knowledge, resulting in a highly competent workforce. Capable of facilitating organizational growth and workforce efficiency through creation and implementation of learning and staff development initiatives strategies, policies, and programs. Skilled in providing training solutions encompassing a wide range of corporate requirements and needs across all levels of staff.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Franchise Business Consultant
IHOP
Quick Food Services Director
Imperial Palace Hotel
District Manager
Carl's Jr, McDonald's Corporation
Owner
Jackstraining World
2019.09 - Current
- Establish and operate a company from scratch to provide efficient and quality services pertaining personal development and training to over X no
- Clients.
Training Director / Operations Supervisor
Hotcakes Inc.
2007.01 - 2019.09
- Significantly contributed towards recruitment, training, and development of a formidable team of x no of performers across different functional domains along with adhering to best practices.
Education
Master of Business Administration -
Capella University
Bachelor of Science in Hotel and Restaurant Administration -
University of Nevada
Skills
- Staff Training & Development
- Human Resources Management
- Team Leadership & Collaboration
- Strategic Planning and Implementation
- Analysis & Reporting
- Documentation & Records Management
- Microsoft Office
Websites
Certification
- Certified in administering, evaluating, and counseling in both EQ-i and EQ360 Assessments
- SERVSafe Certified, National Restaurant Association
Timeline
Owner
Jackstraining World
2019.09 - Current
Training Director / Operations Supervisor
Hotcakes Inc.
2007.01 - 2019.09
Franchise Business Consultant
IHOP
Quick Food Services Director
Imperial Palace Hotel
District Manager
Carl's Jr, McDonald's Corporation
Master of Business Administration -
Capella University
Bachelor of Science in Hotel and Restaurant Administration -
University of Nevada