Joel Morgan
Farmington
Summary
Seasoned Franchise Business Consultant with comprehensive background in providing strategic business solutions to accelerate growth. Skilled in guiding franchisees through business establishment, compliance, and operations optimization. Strengths include problem-solving, communication, and leadership abilities combined with deep understanding of franchising regulations and market trends. Previous work involved successful implementation of innovative strategies to enhance performance, profitability and franchisee satisfaction.
Overview
11
11
years of professional experience
Work History
Franchise Business Consultant
Fiiz Drinks
Salt Lake City
03.2024 - Current
- Create unique strategy goals to increase daily customer counts and drive top line sales.
- Implemented strategies to monitor operational efficiencies.
- Analyzed monthly P&L statements to identify cost-cutting opportunities.
- Create self-assessment forms to create unified expectations and help focus priorities.
- Conducted comprehensive quarterly audits to ensure adherence to brand standards and food safety guidelines.
- Developed inter-store competitions to enhance employee participation and morale.
- Implemented strategies for continuous improvement of the customer experience.
- Conduct weekly franchisee meetings to resolve inquiries and issues.
- Assess achievement milestones regularly.
Procurement & Suppy Chain Manager
Fiiz Drinks
Salt Lake City
01.2022 - 08.2024
- Negotiated agreements with manufacturers and distribution centers.
- Implemented systems to monitor purchases and manage inventory.
- Oversaw supply chain operations daily, guaranteeing uninterrupted availability of products.
- Facilitated continuous engagement with partners to meet mutual expectations.
- Tracked cost of goods sold and profit margins to meet financial targets.
Restaurant Owner/Operator
FiiZ Drinks franchise
Kaysville
06.2014 - 10.2022
- Hired, trained and motivated staff to fill all restaurant openings.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Resolved customer complaints in a timely manner while maintaining high standards of hospitality.
- Optimized profits by controlling food, beverage and labor costs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Coordinated promotional events such as fundraisers or special occasions at the restaurant.
Operations Consultant
Fiiz Drinks
Salt Lake City
04.2019 - 07.2022
- Helped grow the Franchise from its first store to over 70 locations generating over 50 million in top line sales.
- Assisted in developing operations manual outlining processes, procedures, and best practices.
- Fostered a supportive atmosphere prioritizing safety, inclusivity, and creativity.
- Helped create and test new menu items and LTOs
Education
High School Diploma -
Davis High School
Kaysville, Utah05-1998
Some College (No Degree) - General Studies/business management
Weber State University
Ogden, UTSkills
- Operations management
- Franchise development
- Organizational development
- Business analysis
- Team building
- Strategic planning
- Contract negotiation
- Staff training and motivation
- Customer engagement
- Business development
- Inventory management
- Revenue growth
- Quality control
- P&L analysis
- Fluent in English and Spanish
- Employee management
Timeline
Franchise Business Consultant
Fiiz Drinks
03.2024 - Current
Procurement & Suppy Chain Manager
Fiiz Drinks
01.2022 - 08.2024
Operations Consultant
Fiiz Drinks
04.2019 - 07.2022
Restaurant Owner/Operator
FiiZ Drinks franchise
06.2014 - 10.2022
High School Diploma -
Davis High School
Some College (No Degree) - General Studies/business management
Weber State University