Michael R. D'Valentine
Mullica Hill,NJ
Summary
Results-driven franchise consultant with extensive experience in optimizing operations and boosting profitability across numerous locations. Skilled in leveraging data insights to develop actionable strategies that enhance franchisee performance and drive consistent sales growth.
Overview
17
17
years of professional experience
Work History
Franchise Business Consultant
Inspire Brands - Jimmy Johns, LLC
Philadelphia, PA
01.2021 - Current
- Facilitated Annual Planning and Franchise Business Review process with Franchisees to assess past performance and align on future goals.
- Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience.
- Track, review and interpret on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
- Develop plans to coach Franchisees, through regular check-ins, to follow-through on commitments.
- Evaluated restaurants through Franchisee Business Review process to identify areas for improvement.
- Monitor and support the execution of local, DMA and regional marketing plans.
- Align with the construction team and the Franchisee to ensure that completed facilities meet required operational specifications.
- Coordinated training support with Field Training Team to enhance franchisee operational capabilities.
Area Growth Director
Jimmy Johns, LLC
Philadelphia, PA
01.2019 - 01.2021
- Managed 250 franchise locations, overseeing daily operations and local marketing initiatives.
- Identified, planned, and executed local marketing initiatives to strengthen community engagement and brand presence.
- Led team of 15 in operations and marketing to enhance effectiveness and collaboration.
- Data Analysis with Tableau to identify opportunities within DMAs and individual locations.
- Financial analysis of P&Ls to determine profitability and to set budgets/goals for the year.
- Identified potential areas for improvement in operations and marketing strategies. to decrease COGS and Labor dollars for each location.
Regional Director
Jimmy Johns, LLC
Philadelphia, PA
10.2014 - 01.2021
- Oversaw daily operations for 175-200 franchise locations, ensuring consistent performance and adherence to franchise standards.
- Developed Consultant into top performer who was promoted to a Regional Director role.
- Developed 6 top 20 Consultants out of a field of 120.
- Identified opportunities to increase sales and provided strategic guidance to franchisees on achieving those goals.
- Financial analysis of P&Ls to determine profitability and to set budgets/goals for the year.
- Analyzed financial data to pinpoint areas for reducing costs of goods sold and labor expenses at franchise locations.
- Created COGS formula for entire franchise which allowed comparisons from one location to another.
- Oversaw HR functions to support franchise consultants in the Northeast, ensuring compliance and employee satisfaction.
- Developed tailored marketing approaches that increased customer engagement and attracted new clientele in local communities.
- Implement daily operational systems to improve operations and efficiency.
- Used influence without authority to improve operations with individual franchisees/managers.
Franchise Consultant/Business Coach
Jimmy Johns, LLC
Philadelphia, PA
05.2011 - 10.2014
- Led comp stores to be the top performer in sales in 2012 and 2013 out of approximately 2,000 locations.
- Identified sales growth opportunities and provided actionable plans for each franchisee to achieve those goals.
- Identified and implemented strategies to decrease COGS and labor costs across franchise locations.
- Developed targeted marketing strategies to engage local communities and enhance brand visibility.
- Oversaw daily operations for 25-30 franchise locations.
Intern as Financial Consultant
Small Business and Technology Development Center
Lansing, MI
05.2009 - 11.2009
- Assisted startups and early stage companies in analyzing cash flow, income statements, and balance sheets to inform financial planning.
- Conducted analysis to project future profitability for each business, providing insights for strategic decision-making.
- Assisted clients with business planning and technology integration strategies.
- Conducted market research to identify trends and opportunities for local businesses.
- Developed promotional materials to support client outreach and engagement efforts.
Education
B.A. - Finance, Entrepreneurship
Michigan State University
E. Lansing, MISkills
- Franchise development
- Consultative selling
- Customer relationship management
- Market analysis
- Data analysis
- Financial analysis
- Operations management
- Excel and Tableau
- Cost management
- Performance evaluation
- Team leadership
- Staff training
- Goal setting
- Organizational skills
- Problem solving
- Effective communication
- Cost management
Timeline
Franchise Business Consultant
Inspire Brands - Jimmy Johns, LLC
01.2021 - Current
Area Growth Director
Jimmy Johns, LLC
01.2019 - 01.2021
Regional Director
Jimmy Johns, LLC
10.2014 - 01.2021
Franchise Consultant/Business Coach
Jimmy Johns, LLC
05.2011 - 10.2014
Intern as Financial Consultant
Small Business and Technology Development Center
05.2009 - 11.2009
B.A. - Finance, Entrepreneurship
Michigan State University