Hi, I’m
Jessica Scott
Statesville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
Work History
UPS
On Road Supervisor
05.2023 - Current
Job overview
- Works closely with personnel, customers, and contractors to resolve problems.
- Motivates workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
UPS
On Road Supervisor
08.2021 - 05.2023
UPS
Driver
05.2020 - 08.2021
Job overview
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
State Employees Credit Union
Financial Services Representative
02.2019 - 05.2020
Job overview
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Responded to customer calls to answer questions about products and services.
- Processed debit and credit card and electronic check payments.
- Educated customers about billing, payment processing and support policies and procedures.
United States Forest Service
Social Services Assistant
02.2017 - 02.2019
Job overview
- Schedules and supervises group activities on and off center.
- Provides leadership to students with their everyday tasks.
- Counsels and assist employment seeking youth.
- Created and maintain student files.
Rock Hill Police Department
Police Officer
05.2015 - 02.2017
Job overview
- Secured crime scenes, gathered evidence and questioned witnesses.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Apprehended offenders and conducted interviews and interrogations.
- Developed organizational system for case records, reports, logs and agendas.
Education
University of North Carolina At CharlotteCharlotte, NC
Bachelor of Science from Criminal Justice
05.2015
University Overview
- Study Abroad: London, England- International Drug and Crime Course
- Dean's List Fall 2013
- Dean's List Fall 2014
- 3.17 GPA
University of North Carolina At CharlotteCharlotte, NC
Bachelor of Science from Sociology
05.2015
University Overview
- Dean's List Fall 2013
- Dean's List Fall 2014
- 3.17 GPA
Rabun Gap Nacoochee College Preparatory School Rabun Gap, GA
High School Diploma
05.2011
Skills
- Customer Service
- Strategic Problem-Solving
- Performance Goals
- Safety Training
- Documentation Skills
- Operational Efficiency
Accomplishments
UPS- Master Driver Safety Trainer- Top Gun Award (February 2022)
Timeline
On Road Supervisor
UPS
05.2023 - Current
On Road Supervisor
UPS
08.2021 - 05.2023
Driver
UPS
05.2020 - 08.2021
Financial Services Representative
State Employees Credit Union
02.2019 - 05.2020
Social Services Assistant
United States Forest Service
02.2017 - 02.2019
Police Officer
Rock Hill Police Department
05.2015 - 02.2017
University of North Carolina At Charlotte
Bachelor of Science from Criminal Justice
University of North Carolina At Charlotte
Bachelor of Science from Sociology
Rabun Gap Nacoochee College Preparatory School
High School Diploma
Similar Profiles
Viet PhamViet Pham
Supervisor at UPSSupervisor at UPS
Zion HarvinZion Harvin
Air Ramp Person at UPSAir Ramp Person at UPS
ANDREW ZANCAANDREW ZANCA
Supervisor at UPSSupervisor at UPS
Richard BLEZESRichard BLEZES
Chauffeur de parc at UPSChauffeur de parc at UPS
Johnny Johnson JrJohnny Johnson Jr
HVAC Assistant at Neely Heating & CoolingHVAC Assistant at Neely Heating & Cooling