Jessica Scott
Franklin,NC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
On Road Supervisor
UPS
05.2023 - 09.2023
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
On Road Supervisor
UPS
08.2021 - 05.2023
Driver
UPS
05.2020 - 08.2021
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Delivered goods and products to customer on time and in excellent condition.
Financial Services Representative
State Employees Credit Union
02.2019 - 05.2020
- Responded to customer calls to answer questions about products and services.
- Worked closely with other departments to provide customer service to clients.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
Social Services Assistant
United States Forest Service
02.2017 - 02.2019
- Schedules and supervises group activities on and off center.
- Counsels and assist employment seeking youth.
- Maintained accurate records of student interactions and progress towards goals.
- Contributed to program evaluations by tracking student outcomes and providing feedback on areas for improvement.
Police Officer
Rock Hill Police Department
05.2015 - 02.2017
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Education
Bachelor of Science - Criminal Justice
University of North Carolina At Charlotte
05.2015
Bachelor of Science - Sociology
University of North Carolina At Charlotte
05.2015
High School Diploma -
Rabun Gap Nacoochee College Preparatory School
05.2011
Skills
- Customer Service
- Collaboration and Teamwork
- Problem-Solving
- Time Management
- Attention to Detail
- Creativity and Innovation
Accomplishments
UPS- Master Driver Safety Trainer- Top Gun Award (February 2022)
Certification
- CPT - Certified Personal Trainer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Timeline
On Road Supervisor
UPS
05.2023 - 09.2023
On Road Supervisor
UPS
08.2021 - 05.2023
Driver
UPS
05.2020 - 08.2021
Financial Services Representative
State Employees Credit Union
02.2019 - 05.2020
Social Services Assistant
United States Forest Service
02.2017 - 02.2019
Police Officer
Rock Hill Police Department
05.2015 - 02.2017
Bachelor of Science - Criminal Justice
University of North Carolina At Charlotte
Bachelor of Science - Sociology
University of North Carolina At Charlotte
High School Diploma -
Rabun Gap Nacoochee College Preparatory School