Jessica Shaver
Binghamton,NY
Summary
Dedicated and compassionate team leader with in-depth understanding of the principles of health and wellness, as well as proven program management abilities. Proficient in designing and implementing programs that promote community well-being and social engagement. Proven ability to assess community needs, develop tailored wellness initiatives, and foster partnerships with local organizations to enhance resource accessibility. Skilled in facilitating workshops, leading wellness activities, and providing support to diverse populations. Strong communicator with a passion for empowering individuals to achieve holistic health and social connection. Committed to promoting mental, emotional, and physical well-being through innovative programming and community outreach.
Overview
13
13
years of professional experience
Work History
Independent Living Social & Wellness Coordinator
Good Shepherd Village at Endwell
05.2023 - Current
- Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
- Collect and track information about participation and outcomes of individual programs.
- Organize schedules for comprehensive group fitness programs.
- Designing and implementing comprehensive wellness programs for residents.
- Ensure successful events by managing logistics, budgets, and vendor coordination.
- Enhance resident engagement by organizing and implementing a diverse range of activities, events, and programs.
- Coordinate transportation logistics for off-site excursions, maximizing accessibility for all interested residents while ensuring safety protocols were maintained at all times.
- Evaluate program effectiveness regularly, utilizing feedback from residents, families, and staff to make continuous improvements in programming offerings.
- Write the monthly publication containing important information and details about all of the programs happening on and off campus for our residents.
Back of House Manager
The Ale House
06.2017 - Current
- Work one on one with the customers, making sure all of their needs are being met while assuring that their food and drinks are completed in a timely manner.
- Make sure that everything continues to run smoothly with my coworkers and our customers.
- Cross-trained existing employees to maximize team agility and performance.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Server
Outback Steakhouse
02.2016 - 11.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Room Service Associate
United Health Services Hospital
01.2012 - 10.2014
- Met guests' needs by delivering meals and snacks and retrieving additional items.
- Complete order with speed and accuracy, maintaining exceptional service standards each day.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Kept work environments, equipment and trays clean and sanitized for guests.
Education
Completed Coursework Towards - Health Sciences/ Nursing
SUNY Broome Community College
Binghamton, NY05.2015
High School Diploma -
Susquehanna Valley Senior High School
Conklin, NY06.2013
Skills
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Health Promotion
- Assessment and Evaluation
- Documentation And Reporting
- Innovation and Creativity
- Creative Program Development
- Effective collaboration and interaction
- Healthcare Team Collaboration
- Program Leadership
Timeline
Independent Living Social & Wellness Coordinator
Good Shepherd Village at Endwell
05.2023 - Current
Back of House Manager
The Ale House
06.2017 - Current
Server
Outback Steakhouse
02.2016 - 11.2017
Room Service Associate
United Health Services Hospital
01.2012 - 10.2014
Completed Coursework Towards - Health Sciences/ Nursing
SUNY Broome Community College
High School Diploma -
Susquehanna Valley Senior High School
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