Monta Finch
Kettering,OH
Summary
Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Bilingual go-getter with expertise scanning and indexing medical records to appropriate chart. Excellent work ethic and exemplary time management skills, demonstrated over 15 years of industry expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Records Specialist / Central Supplies
Good Shepherd Village
07.2024 - Current
- Maintained accurate and up-to-date medical records
- Organized and filed patient information, ensuring confidentiality and compliance with HIPAA regulations
- Reviewed medical charts for completeness, accuracy, and proper documentation
- Performed data entry tasks to update patient demographics.
- Responded to requests from patients or authorized individuals regarding release of medical records
- Managed the scanning and indexing of paper documents into the electronic health record system
- Ensured all scanned documents were legible, properly labeled, and stored securely in the EHR system
- Assisted with the release of medical records for legal proceedings or insurance claims
Intake Admission Specialist
Alternate Solutions Health Network
10.2020 - 11.2021
- Operations: Process all daily patient referral and intake operations.
- Communication: Work with multiple service providers to coordinate care and call physicians to obtain orders when needed.
- Customer Service: Follow up with patients in regard to Start of Care (SOC) & services being provided to measure satisfaction.
- Policies: Understand and practice agency policies and procedures
- Compliance: Perform workflow and data reporting in accordance with CMS guidelines and ensure compliance with all state and federal referral/intake regulatory requirements.
Medical Records Clerk
Alternate Solutions Health Network
07.2019 - 10.2019
- Gather patient demographic and personal information.
- Issue medical files and provide customer service to persons and agencies according to laws and regulations.
- Distribute medical charts to the appropriate departments of the hospital.
- Maintain quality and accurate records by following hospital procedures.
- Ensure patient charts, file paperwork and make sure reports are completed in an accurate and timely manner.
- Make sure all medical records are protected and kept confidential.
Senior Central Scheduler
Premier Health Corporate Office
05.2017 - 04.2018
- Be proficient with a multi-line phone system, and is expected to efficiently provide customer service professionally answering a high volume of incoming calls and transferring calls.
- A high volume of highly sensitive medical, financial and personal information is handled daily. Must have strong knowledge of medical terminology and a thorough understanding of HIPAA law.
- Experience handling a multi-line phone system will be an advantage; in the medical field experience preferred.
- The ability to prioritize and perform multiple tasks in a fast-paced environment is essential. Two to three years' experience in an ambulatory health care facility will be a strong advantage. Experience with Electronic Medical Records is an advantage, EPIC preferred.
Prior Authorization Specialist
CareSource
10.2016 - 04.2017
- Answer customer service calls from physician offices, hospitals, and patients using exemplary customer service
- Accurately enter required information (non-clinical and structured clinical data) into computer database.
- Review structured clinical data matching it against specified medical terms and diagnoses or procedure codes
- Follow established procedures for authorizing request or referring request for further review.
- Call hospitals for discharge dates as needed.
- Refer callers to benefit departments of correct claims administrator when requesting benefit information.
- Print and send form letters from i Care system as directed.
Administrative Representative
Kettering Health Network
09.2014 - 03.2016
- ICD coding done for insurance billing
- Identify source of payment, up-front cash collections, Precertification for surgeries
- Used Epic to set up insurance, scheduling surgeries, set up testing and orders
- Verify and call insurance companies to make sure patients are covered for services
- Data entry/typing and filing insurance medical office knowledge, medical terminology
- Set up billing and in person payment plans for patients
- File workers comp claims
- Set up drug urinalysis testing
- Greet patient and provide customer service care in regards to patient needs
- Responsible for all registration activities including gathering, filing and processing of patient demographics, insurance and financial information
Education
Associate - Surgical Technology
Miami Jacobs Career College
Dayton, OH11.2009
Graduate Certificate - Allied Health Careers
Greene County Career Center
Xenia, OH05.2005
Skills
- Insurance Verification
- Patient record management
- Medical billing proficiency
- Epic management
- Electronic medical records management
- Authorization specialist
- Experienced in medical terminology usage
- ICD-10
- Healthcare billing expertise
- Centralized scheduling expertise
- Operating room technology proficiency
- Precertification Specialist
- Workers Compensation
- Medical Office Experience
- CPT Coding
- Medical Scheduling
- Health Careers & Allied Health
Certification
CPR Certification
Timeline
Medical Records Specialist / Central Supplies
Good Shepherd Village
07.2024 - Current
Intake Admission Specialist
Alternate Solutions Health Network
10.2020 - 11.2021
Medical Records Clerk
Alternate Solutions Health Network
07.2019 - 10.2019
Senior Central Scheduler
Premier Health Corporate Office
05.2017 - 04.2018
Prior Authorization Specialist
CareSource
10.2016 - 04.2017
Administrative Representative
Kettering Health Network
09.2014 - 03.2016
Associate - Surgical Technology
Miami Jacobs Career College
Graduate Certificate - Allied Health Careers
Greene County Career Center
Similar Profiles
Tynisa JonesTynisa Jones
Aide Assistant at Good Shepherd Village at EndwellAide Assistant at Good Shepherd Village at Endwell
Jessica ShaverJessica Shaver
Independent Living Social & Wellness Coordinator at Good Shepherd Village at EndwellIndependent Living Social & Wellness Coordinator at Good Shepherd Village at Endwell
Abiodun FolayeraAbiodun Folayera
Personal Support Worker at Shepherd Village (Shepherd Terrace Retirement Residence)Personal Support Worker at Shepherd Village (Shepherd Terrace Retirement Residence)
Ashley NorthernAshley Northern
Chemist II at Hardy diagnosticsChemist II at Hardy diagnostics
Carrie MartinCarrie Martin
School Director at Enon MontessoriSchool Director at Enon Montessori