Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Sheehan

Rochester

Summary

Dynamic professional with a proven track record at National Income Life Insurance Company, excelling in client risk evaluation and tailored insurance solutions. Known for dependable customer service and effective teamwork, I bring strong problem-solving skills and a positive attitude to every challenge, ensuring seamless operations and enhanced client satisfaction.

Overview

20
20
years of professional experience

Work History

Delivery Driver

Instacart
11.2018 - Current
  • Delivered packages to customer doorsteps and business offices.

Supervising Agent

National Income Life Insurance Company
10.2024 - 06.2025
  • Collaborated with other departments, such as underwriting and claims, ensuring smooth transactional processes for clients.

Supervising Agent

National Income
11.2023 - 05.2024
  • Evaluated client risk profiles to recommend appropriate insurance coverage options tailored to their specific needs.

Resident Manager

CDS Monarch
10.2005 - 09.2023
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
  • Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.

Education

Edison Tech
Rochester, NY
04-2000

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving

Timeline

Supervising Agent

National Income Life Insurance Company
10.2024 - 06.2025

Supervising Agent

National Income
11.2023 - 05.2024

Delivery Driver

Instacart
11.2018 - Current

Resident Manager

CDS Monarch
10.2005 - 09.2023

Edison Tech

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