Jessica Shepard
Syracuse
Summary
Detail-oriented logistics professional with experience in shipment coordination and freight negotiation. Recognized for implementing data-driven cost reduction strategies that enhance operational efficiency and improve customer service. Eager to leverage expertise to drive impactful logistics solutions.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Empire Freight Logistics
Syracuse
10.2025 - Current
- Coordinated shipments between suppliers and customers to ensure timely delivery.
- Communicated with carriers to arrange transportation and resolve issues.
- Assisted in preparing shipping documentation for compliance and accuracy.
- Updated clients on shipment statuses and provided exceptional customer service.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Checked items into computer system, printed labels and directed to storage locations.
Bartender
Clinton Street Pub
Syracuse
06.2023 - Current
- Prepared and mixed a variety of cocktails and beverages for customers.
- Provided excellent customer service in a fast-paced pub environment.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Managed inventory by restocking supplies and tracking usage levels.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Nutritional Service Assistant
St Joseph Hospital
Syracuse
02.2020 - 07.2020
- Developed menus based on patient needs and preferences taking into account dietary restrictions.
- Ensured that all foods served met nutritional guidelines set forth by the health department regulations.
- Prepared special diet dishes for those with allergies or medical conditions requiring specific nutritional requirements.
- Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
- Established and maintained thorough nutritional records and information.
- Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.
Education
Some College (No Degree) - Human Resources Management
Bryant & Stratton College
NYSkills
- Shipment coordination and shipping documentation
- Contract negotiation and freight negotiation
- Inventory management and spreadsheet tracking
- Customer relationship management
- Cost reduction strategies
- Training and leadership
- Decision-making
Timeline
Logistics Coordinator
Empire Freight Logistics
10.2025 - Current
Bartender
Clinton Street Pub
06.2023 - Current
Nutritional Service Assistant
St Joseph Hospital
02.2020 - 07.2020
Some College (No Degree) - Human Resources Management
Bryant & Stratton College