Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Sigaray

Las Vegas,NV

Summary

Dynamic and dedicated professional with extensive experience as a Restaurant Hostess, excelling in customer service and conflict resolution. Proven ability to manage reservations and enhance guest experiences through strong multitasking and active listening skills, ensuring satisfaction and repeat business in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

CHICA Restaurant
03.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Havana 1957 Restaurant
12.2024 - 06.2025
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Restaurant Hostess

WAKUDA Restaurant
09.2024 - 12.2024
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Customer Service Cashier

Panda Express
03.2024 - 09.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Waitress Trainee

"Chivo Loco" Restaurant
10.2023 - 01.2024
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

Jose Miguel Perez Perez
La Habana, Cuba
06-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Conflict resolution
  • Scheduling

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Restaurant Hostess

CHICA Restaurant
03.2025 - Current

Restaurant Hostess

Havana 1957 Restaurant
12.2024 - 06.2025

Restaurant Hostess

WAKUDA Restaurant
09.2024 - 12.2024

Customer Service Cashier

Panda Express
03.2024 - 09.2024

Waitress Trainee

"Chivo Loco" Restaurant
10.2023 - 01.2024

Jose Miguel Perez Perez

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Jessica Sigaray