Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jessica Sigman

Howard

Summary

Resourceful professional highly skilled in new employee orientation and training. Team-driven Human Resources offering dynamic personality and extensive background in recruiting, interviewing and hiring valuable employees. Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Focused professional experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees. Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

30
30
years of professional experience
2
2
Certifications

Work History

Business Owner

Whole 9 Yards Cleaning
Columbus
12.2017 - Current
  • Managed daily operations for cleaning services and staff scheduling.
  • Developed and implemented quality control procedures for service delivery.
  • Trained new employees on cleaning techniques and customer service standards.
  • Oversaw inventory management for cleaning supplies and equipment maintenance.
  • Established relationships with clients to ensure satisfaction and retention.
  • Coordinated marketing efforts to promote business services in the community.
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Interviewed, trained, and supervised employees.
  • Negotiated contracts with vendors for supplies and services.
  • Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
  • Developed tailored sales strategies for diverse business clients.
  • Managed client relationships through regular follow-up and support initiatives.

Human Resources Assistant

Ohio Eastern Star Home
Mount Vernon
04.2018 - 06.2021
  • Assisted with recruitment processes and maintained candidate databases.
  • Coordinated onboarding sessions for new employees and ensured compliance with policies.
  • Managed employee records and updated personnel files accurately.
  • Supported payroll processing by collecting and verifying timekeeping data.
  • Facilitated communication between staff and management regarding HR policies.
  • Organized training sessions and tracked employee participation in development programs.
  • Updated employee database with changes in job title, salary information or contact details.
  • Conducted employment verification and background investigation to facilitate hiring process.

District Manager

Outback Steakhouse
Columbus
12.2016 - 03.2018
  • Managed staff recruitment, training, and performance evaluations.
  • Implemented quality control measures to uphold company standards.
  • Created and managed budgets for travel, training, and team-building activities.
  • Proposed or approved modifications to project plans.
  • Analyzed business performance data and forecasted business results for upper management.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

District Manager

Texas Roadhouse
Muncie
09.2013 - 07.2016
  • Oversaw daily operations across multiple restaurant locations.
  • Managed staff recruitment, training, and performance evaluations.
  • Implemented company policies and procedures consistently across all venues.
  • Facilitated communication between management and team members effectively.
  • Maintained inventory control and supply chain management practices.
  • Conducted regular site inspections to ensure compliance with safety standards.
  • Developed marketing strategies to enhance brand visibility within the community.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.

General Manager

Tumbleweed Tex Mex Grill & Margarita Bar
Springfield
11.2012 - 07.2013
  • Implemented strict cost control measures and employee monitoring to reduce liquor costs by 30%
  • Responsible for hiring, training, supervising, and evaluating new employee's
  • Routinely works closing shifts, handling deposits, and successfully closing down the restaurant.
  • Managed daily operations to ensure efficient restaurant performance.
  • Supervised staff training and development programs for service excellence.
  • Implemented cost control measures to optimize resource allocation.
  • Coordinated inventory management to maintain stock levels and reduce waste.
  • Developed marketing strategies to enhance customer engagement and loyalty.
  • Oversaw compliance with health and safety regulations in the workplace.
  • Fostered a positive work environment to boost team morale and collaboration.
  • Guided management and supervisory staff to promote smooth operations.

Manager on Duty

Tumbleweed Tex Mex Grill & Margarita Bar
Zanesville
01.2008 - 10.2010
  • Trained wait staff in effective section management, resulting in increased sales and reduced patron wait times
  • Monitored liquor control and sales through budgeting and vendor negotiations.
  • Increased liquor sales by 20% through implementing liquor sale contests with the staff.
  • Managed inventory levels to maintain stock availability and minimize shortages.
  • I met, greeted, and encouraged feedback from customers, and used that feedback to implement positive changes within the restaurant.
  • Directed daily operations to ensure efficient workflow and resource management.
  • Implemented strategic initiatives to enhance team performance and collaboration.

Massage Therapist

Knox County School of Massage
Mount Vernon
03.2006 - 12.2009
  • Obtained degree in massage therapy to be licensed in the state of Ohio
  • Completed internship and developed and maintained large client base
  • Owned and operated successful massage therapy business

Supervisor

Longaberger Company
Dresden
07.1995 - 05.2005
  • Supervised 60 employee's
  • Oversaw quality control
  • Wove baskets with employees to achieve sales goals each week

Education

BBA - true

Southern New Hampshire University
Hooksett, NH
12-2027

Skills

  • Employee training
  • Customer service
  • Project management
  • Recruitment processes
  • Quality control
  • Inventory management
  • Verbal and written communication
  • Sales development
  • New business development
  • Sales oversight
  • Financial management
  • Financial administration
  • Performance evaluation
  • Background checks
  • Business administration
  • Personnel records maintenance
  • HR policies
  • Onboarding coordination
  • Labor agreements
  • Maintaining files
  • Employee engagement
  • Employee onboarding
  • Human resources administration
  • Administrative support
  • Compliance monitoring
  • Operations management
  • B2B Sales

Certification

ServSafe, 12/23, 12/28

Personal Information

Authorized To Work: US

Timeline

Human Resources Assistant

Ohio Eastern Star Home
04.2018 - 06.2021

Business Owner

Whole 9 Yards Cleaning
12.2017 - Current

District Manager

Outback Steakhouse
12.2016 - 03.2018

District Manager

Texas Roadhouse
09.2013 - 07.2016

General Manager

Tumbleweed Tex Mex Grill & Margarita Bar
11.2012 - 07.2013

Manager on Duty

Tumbleweed Tex Mex Grill & Margarita Bar
01.2008 - 10.2010

Massage Therapist

Knox County School of Massage
03.2006 - 12.2009

Supervisor

Longaberger Company
07.1995 - 05.2005

BBA - true

Southern New Hampshire University