Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barista position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Crew Member Team Leader
Dunkin' Donuts
Wake Forest, NC
04.2023 - 12.2023
Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
Streamlined workflow for increased efficiency through regular process evaluations and adjustments.
Reduced employee turnover rate by creating a supportive work culture and providing opportunities for growth and development.
Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Counselor
YMCA Daycare
Raleigh, NC
06.2022 - 02.2023
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Cashier
Food Lion
Rolesville, NC
09.2021 - 01.2022
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.