Jessica Slaughter

• Utilized POS system to handle customer cash and credit card transactions.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Arranged and replenished displays and merchandise racks to maintain appearance.
• Answered product questions using knowledge of sales and promotions.
• Counted money in drawers at beginning and end of each shift.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold.
• Operated cash register to record transactions accurately and efficiently.
• Processed customer orders and accurately handled payment transactions.

Maintained security for CTA train facilities.

• Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
• Assisted call-in customers with questions and orders.
• Increased sales and customer satisfaction through personalized servicing.
• Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.