Jessica Smith
Philadelphia,PA
Summary
Self-motivated team player with a positive attitude and great interpersonal skills. Proven ability to provide efficient internal support services and exemplary client assistance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recruiter/Receptionist
Horsham Center For Jewish Life
08.2022 - 08.2023
- Conducted in-person and phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Worked job fairs to identify potential candidates.
- Typed, printed and sent mass mailings to qualified candidates.
- Performed data entry of employee and resident information
- Answered phones and greeted/directed visitors
Mental Health Technician
Friends Hospital
10.2021 - 04.2022
- Performed scheduled patient safety checks, took vital signs and documented results.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Maintained positive relationships with clients to create safe and supportive environment.
- Provided support to healthcare professionals.
Assistant Director
Little Friends School
10.2018 - 09.2019
- Created and updated records and files to maintain document compliance.
- Developed detailed plans based on broad guidance and direction.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Mental Health Worker
St. Francis Group Home
08.2016 - 09.2018
- Provided medications and basic care and support to residents.
- Implemented and lead activities to help clients develop social and independent living skills.
- Observed/monitored client behavior and provided feedback to families and treatment team members.
Secretary
Liberty All Floor Care
07.2014 - 08.2016
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained client files.
Education
Some College (No Degree) - Nursing Assistance
Sanford Brown Institute
Trevose, PASome College (No Degree) -
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Cardinal Dougherty High School
Philadelphia06.2006
Skills
- Microsoft Office
- Salesforce Software
- Administrative/Clerical Support
- Leadership
- Teamwork and Collaboration
- Excellent Communication
- Decision-Making
Certification
CPR - 2019
Timeline
Recruiter/Receptionist
Horsham Center For Jewish Life
08.2022 - 08.2023
Mental Health Technician
Friends Hospital
10.2021 - 04.2022
Assistant Director
Little Friends School
10.2018 - 09.2019
Mental Health Worker
St. Francis Group Home
08.2016 - 09.2018
Secretary
Liberty All Floor Care
07.2014 - 08.2016
Some College (No Degree) - Nursing Assistance
Sanford Brown Institute
Some College (No Degree) -
Community College of Philadelphia
High School Diploma -
Cardinal Dougherty High School
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