Jessica Smith
High Springs,FL
Summary
Experienced retail management professional with a proven track record in team leadership, inventory control, and customer service. Skilled at creating collaborative environments that drive results through adaptability and reliability. Recognized for exceptional communication and problem-solving abilities, ensuring smooth operations and maintaining high standards. Ready to make a significant impact by aligning store performance with organizational goals. A strong leader and problem-solver dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Utilizes independent decision-making skills and sound judgment to impact company success positively.
Overview
24
24
years of professional experience
Work History
LEAD TEACHER 3 YEAR OLD CLASS
FIRST PRESBYTERIAN PRESCHOOL
01.2021 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
SUBSTITUTE TEACHER
FIRST CHRISTIAN ACADEMY
01.2020 - 01.2021
- Upheld classroom routines to support student environments and maintain consistent schedules.
PRE-KINDERGARTEN TEACHER
FOREST GROVE CHRISTIAN ACADEMY
01.2017 - 12.2017
- Served as a mentor for new teachers, sharing best practices and offering guidance in classroom management techniques.
PRE-KINDERGARTEN TEACHER
FIRST CHRISTIAN ACADEMY
01.2015 - 12.2016
- Designed assessments that measured student progress towards meeting curriculum goals, informing future instructional decisions.
PRE-KINDERGARTEN TEACHER
KIDWORKS PRESCHOOL
01.2014 - 12.2015
- Improved student engagement by incorporating hands-on activities and visual aids into lessons.
- Actively participated in professional development workshops to stay current on educational trends and improve teaching techniques.
FINANCIAL SPECIALIST
UF HEALTH SHANDS HOSPITAL
01.2006 - 12.2014
- Negotiated favorable terms with investment providers on behalf of clients resulting in cost savings and higher returns.
- Reduced risk exposure for clients by conducting thorough due diligence on potential investments and portfolio adjustments.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
GUEST SERVICES SPECIALIST
SHANDS CHILDRENS HOSPITAL
01.2005 - 12.2006
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Delivered excellent patient experiences and direct care.
HEAD START TEACHER
ALACHUA COUNTY SCHOOLBOARD FERNSIDE CENTER
01.2004 - 12.2006
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
Assistant Store Manager
Claire's Boutique
01.2001 - 12.2004
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
CHILD DEVELOPMENT ASSOCIATE - STATEWIDE CERTIFICATION, NATIONWIDE CERTIFICATION
SANTA FE COMMUNITY COLLEGE
GAINESVILLE, FL01.2003
HIGH SCHOOL DIPLOMA -
MARINER HIGH SCHOOL
CAPE CORAL, FL01.2000
Skills
- Customer service and engagement
- Retail operations
- Problem-solving
- Team building and leadership
- Staff training and development
- Goal setting and achievement
References
- Carol Combs, Director, First Christian Academy, (386) 454-1641
- Libby Engstrom, Principal/Director, Forest Grove Christian Academy, (352) 317-2004
- Kathy Beck, Office Manager, Forest Grove Christian Academy, (352) 318-6805
Timeline
LEAD TEACHER 3 YEAR OLD CLASS
FIRST PRESBYTERIAN PRESCHOOL
01.2021 - Current
SUBSTITUTE TEACHER
FIRST CHRISTIAN ACADEMY
01.2020 - 01.2021
PRE-KINDERGARTEN TEACHER
FOREST GROVE CHRISTIAN ACADEMY
01.2017 - 12.2017
PRE-KINDERGARTEN TEACHER
FIRST CHRISTIAN ACADEMY
01.2015 - 12.2016
PRE-KINDERGARTEN TEACHER
KIDWORKS PRESCHOOL
01.2014 - 12.2015
FINANCIAL SPECIALIST
UF HEALTH SHANDS HOSPITAL
01.2006 - 12.2014
GUEST SERVICES SPECIALIST
SHANDS CHILDRENS HOSPITAL
01.2005 - 12.2006
HEAD START TEACHER
ALACHUA COUNTY SCHOOLBOARD FERNSIDE CENTER
01.2004 - 12.2006
Assistant Store Manager
Claire's Boutique
01.2001 - 12.2004
HIGH SCHOOL DIPLOMA -
MARINER HIGH SCHOOL
CHILD DEVELOPMENT ASSOCIATE - STATEWIDE CERTIFICATION, NATIONWIDE CERTIFICATION
SANTA FE COMMUNITY COLLEGE
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