Jessica Smith
Ponder,TX
Summary
Strategic Product Manager specializing in stakeholder relations and agile methodologies. Skilled in prioritizing features and managing product roadmaps for effective end-to-end delivery. Experienced in product development and lifecycle management, emphasizing requirements gathering and cross-functional collaboration. Focused on iterative development and release planning to drive impactful project outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Principal IT Product Management
Rocket
Coppell, Texas
09.2020 - Current
- Managed product lifecycle from conception to launch, including post-launch analyses.
- Led cross-functional teams to define product vision and roadmap.
- Collaborated with stakeholders to establish product requirements and user stories.
- Coordinated user testing sessions for gathering insights on product improvements.
- Participated in design reviews ensuring compliance with usability standards.
- Cultivated business partnerships, strengthening internal and external relationships.
- Delivered marketing strategy updates to upper-level management regularly.
- Engaged customers through interviews to clarify product vision and features.
LOS Product Manager
Supreme Lending
Dallas, TX
02.2020 - 05.2020
- Spearheaded product development initiatives to improve mortgage solutions at Supreme Lending.
- Collaborated with cross-functional teams to align product features and timelines.
- Facilitated meetings to gather feedback and prioritize enhancements for products.
- Participated in design reviews to uphold usability standards throughout development cycle.
Product Manager
TMX Finance Family of Companies
Carrollton, Texas
01.2019 - 10.2019
- Supported business operations by rewriting services for legacy systems and implementing centralized ACH reimbursement for routine expenses.
- Translated roadmaps into a manageable product backlog for efficient execution.
- Delegated tasks to testing, development, and product teams across all product phases.
- Facilitated steering committee meetings to prioritize issues and tickets among senior stakeholders.
- Analyzed product metrics and trends to evaluate product health and identify improvement opportunities.
Product Manager
Mr. Cooper Mortgage
Irving, Texas
07.2018 - 01.2019
- Oversaw software development for project replacing manual workflows with agile UI design built from scratch.
- Authored all epics, features, and user stories to guide development process.
- Participated in paired development exercises with Pivotal Labs focusing on agile story writing and team management.
- Led weekly pre-IPM and IPM meetings with development team for joint estimation of user stories.
- Managed prioritization of user stories in backlog to align with project goals.
- Coordinated onboarding and training for new users, conducting demos for stakeholders and SMEs to update on project developments.
Project Management
Fannie Mae
Plano, TX
01.2011 - 04.2018
- Coordinated stakeholder meetings to gather requirements and align project objectives.
- Developed comprehensive project documentation to ensure clarity and compliance.
- Collaborated with cross-functional teams to enhance workflow efficiency and communication.
- Established strong partnerships with vendors and contractors for successful project execution.
- Led internal meetings with team members, consultants, and contractors to drive project success.
- Managed contracts with vendors by assigning tasks and communicating expected deliverables.
- Ensured compliance with laws, regulations, policies, and procedures throughout each project lifecycle.
- Implemented effective communication protocols between internal teams to streamline collaboration.
Education
Associate of Arts -
San Joaquin Delta College
Stockton, CA06-2002
Associate of Science -
San Joaquin Delta College
Stockton, CA06-2002
Skills
- Agile methodologies
- Product lifecycle
- Requirements analysis
- Backlog management
- User story refinement
- Feature prioritization
- Feature delivery
- Sprint planning
- Release planning
- Iterative development
- Project coordination
- Cross-functional collaboration
- Stakeholder relations
- Development lifecycle expertise
Certification
- Scrum Product Owner, Scrum Alliance July 2018
Accomplishments
- 3 C's Challenger Award, Q2 2025 - Demonstrated effective management of complex project tracking, systematic incorporation of stakeholder feedback, and coordination across multiple teams with a high level of organization and professionalism. These efforts made a direct and meaningful contribution to the project’s success.
Timeline
Principal IT Product Management
Rocket
09.2020 - Current
LOS Product Manager
Supreme Lending
02.2020 - 05.2020
Product Manager
TMX Finance Family of Companies
01.2019 - 10.2019
Product Manager
Mr. Cooper Mortgage
07.2018 - 01.2019
Project Management
Fannie Mae
01.2011 - 04.2018
Associate of Arts -
San Joaquin Delta College
Associate of Science -
San Joaquin Delta College