Jessica Solis - Islas
Greenville,SC
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
New Horizon Family Dental
08.2023 - Current
- Verified insurance eligibility and coverage for patients.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Used Dentrix to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Patient Transporter
Prisma Health
11.2021 - 04.2023
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Sales Associate
Old Navy, Gap
07.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently and ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificated Dental Assistant -
Accelerated Academy
Hendersonville, NC03.2024
GED -
Wade Hampton High School
Greenville, SC05.2019
Skills
- Customer Service
- Insurance Verification
- Medical terminology knowledge
- Appointment Scheduling
- Sterilization procedures
- Fluent in Spanish
Certification
- Dental Assistant Certificated-2024
- S.C & N. C X-Ray Certificated-2024
- BLS Certification -2024
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative
New Horizon Family Dental
08.2023 - Current
Patient Transporter
Prisma Health
11.2021 - 04.2023
Sales Associate
Old Navy, Gap
07.2020 - 08.2022
Certificated Dental Assistant -
Accelerated Academy
GED -
Wade Hampton High School
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