Jessica Soto
Eagle Flats Village
Vernon,TX
9
years of professional experience
Dedicated healthcare and operations professional with over 9 years of experience in assisted living, resident care, medication management, staff supervision, and healthcare coordination. Proven ability to manage department, train and mentor employees, maintain regulatory documentation, and communicate effectively with residents, families, and healthcare providers. CPR certified, Dementia care trained, and Nurse delegated for medication administration. Committed to compassionate leadership, strong organizational skills, and providing safe, high-quality care.
Work History
Lead Resident Aide/Night Shift Supervisor
9 Years 7 Months- Supervise night shift operations while ensuring quality care and safety for approximately 35 residents
- Lead and supervise up to 4 employees per shift
- Assist residents with activities of daily living while promoting dignity, independence, and quality of life
- Administer medications under nurse delegation and maintain compliance with facility policies and state regulations
- Create and maintain monthly Medication Administration Records (MARs)
- Complete detailed charting, documentation, incident reports, and resident records
- Monitor resident conditions and communicate changes to physicians, families, and other healthcare providers
- Coordinate care with PCPs, pharmacies, home health agencies, and other healthcare professionals
- Train, mentor, and evaluate new employees
- Prepare and deliver disciplinary documentation and corrective action plans when necessary
- Respond effectively to emergencies, behavioral concerns and crisis situations
- Maintain confidentiality and professionalism in all resident and staff interactions
Education
GED
Skills
Staff supervision and leadership
Employee training and onboarding
Medication administration
MAR creation and management
Documentation and charting
Healthcare coordination
Family relations and communication
Physician and provider communication
Dementia care
Regulatory compliance
Resident advocacy
Team development and mentorship
Problem solving and conflict resolution
Timeline
Lead Resident Aide/Night Shift Supervisor
Eagle Flats Village
01.2017 - CurrentRead More
TEA
GED
Read More