Jessica Spaulding
Perry
Summary
Resourceful Food Service Leader known for high productivity and efficient task completion. Specialized skills in kitchen management, food safety compliance, and customer service improvement directly contribute to smooth operations and enhanced dining experiences. Excel in team leadership, problem-solving, and time management, ensuring consistent delivery of quality services.
Overview
8
8
years of professional experience
Work History
Food Service Leader
Kwik Trip
Grimes
07.2023 - Current
- Supervised daily operations in fast-paced food service environment.
- Trained staff on food safety and customer service protocols.
- Managed inventory levels and coordinated product restocking.
- Ensured cleanliness and organization of food preparation areas.
- Performed regular maintenance checks on kitchen equipment.
- Reviewed employee performance evaluations and provided feedback accordingly.
- Enforced health and safety regulations among all employees.
- Monitored cost-control systems to maintain budget goals.
- Created weekly reports detailing sales, labor costs, profits and losses.
- Addressed any issues or concerns raised by customers or staff members.
- Supervised kitchen staff in the daily operations of the restaurant.
- Provided training for new staff members on proper food preparation techniques.
- Monitored inventory to keep adequate stock of food items and supplies.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Prepared variety of foods according to exact instructions and recipe specifications.
Lead Professional House Cleaner
Queen Of Clean
West Des Moines
06.2022 - 06.2023
- Supervised team of cleaners to ensure high standards of cleanliness.
- Developed efficient cleaning schedules for residential and commercial properties.
- Trained new staff on cleaning techniques and safety procedures.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Inspected completed work to maintain quality assurance standards.
- Communicated with clients to address concerns and customize services.
- Implemented eco-friendly cleaning practices to enhance sustainability efforts.
- Leading a team of house cleaners in completing assigned tasks within the allotted time frame.
- Cleaning carpets, floors, walls, windows, furniture and fixtures as required by customers.
- Identifying areas where improvements can be made to increase productivity.
- Ensuring all safety protocols are followed while cleaning.
Assistant Manager
Caseys General Stores Inc
Granger
08.2019 - 10.2021
- Assisted in training new staff on store policies and procedures.
- Coordinated inventory management and stock replenishment for optimal availability.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Oversaw daily operations, ensuring compliance with safety and health regulations.
- Conducted regular audits of cash registers to ensure accuracy in transactions.
- Supported management in developing effective staff schedules for operational efficiency.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Performed basic bookkeeping tasks such as invoicing, reconciling accounts receivable and payable, and preparing bank deposits.
Production Line Leader
Continental Manufacturing Chemist
Huxley
03.2018 - 07.2019
- Supervised daily production activities on the manufacturing line.
- Trained new team members on safety protocols and operational procedures.
- Coordinated workflow to maintain efficient production schedules.
- Ensured compliance with quality standards during production processes.
- Collaborated with team members to solve operational challenges swiftly.
Education
Penn Foster Career School
Scranton, PASkills
- Food safety
- Inventory management
- Staff training
- Cost control
- Kitchen maintenance
- Customer relationship management
- Team leadership
- Effective communication
- Time management
- Problem solving
- Cash handling proficiency
- POS system operation
- Health code compliance
- Employee scheduling
References
References available upon request.
Timeline
Food Service Leader
Kwik Trip
07.2023 - Current
Lead Professional House Cleaner
Queen Of Clean
06.2022 - 06.2023
Assistant Manager
Caseys General Stores Inc
08.2019 - 10.2021
Production Line Leader
Continental Manufacturing Chemist
03.2018 - 07.2019
Penn Foster Career School