Jessica Sprinkle
Cape Coral,FL
Summary
Detail-oriented professional skilled in managing multiple tables and ensuring exceptional service delivery. Committed to upholding hygiene standards and creating a positive dining experience, ready to contribute to team success in a dynamic restaurant environment.
Overview
5
5
years of professional experience
Work History
Restaurant Server
High Tide Social House
Cape Coral, FL
08.2023 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Collaborated with kitchen staff to streamline food delivery processes, improving service speed and guest satisfaction.
- Maintained cleanliness and organization of dining area to enhance overall guest experience.
- Trained new servers on menu knowledge and service standards to ensure consistent guest experiences.
- Engaged in friendly conversations with regular customers to foster loyalty and enhance dining experience.
Restaurant Server
The Lodge
Fort Myers, FL
10.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Restaurant Hostess
The Boathouse Tiki Bar and Grill
Cape Coral, FL
08.2022 - 09.2022
- Coordinated dining experiences during peak hours, enhancing guest satisfaction and service delivery.
- Managed reservation system, streamlining table assignments for improved guest flow.
- Greeted and seated guests, ensuring a warm and welcoming atmosphere.
- Communicated effectively with servers and kitchen staff to enhance service flow.
- Processed reservations and to-go orders by phone, addressing customer inquiries and providing accurate wait time updates.
Cashier
Beggars Pizza
New Lenox, IL
08.2021 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash management, ensuring accuracy in till reconciliation at end of shifts.
- Assisted customers with menu selections, providing knowledge of food offerings.
- Maintained cleanliness and organization of work area to enhance customer experience.
Education
Associate of Arts - Nursing
Florida SouthWestern State College
Fort Myers, FL05-2027
Skills
- Order taking
- Guest service
- Point of sale
- Menu recommendations
- Cleanliness
- Organization
- Customer satisfaction
- Exceptional communication
Timeline
Restaurant Server
High Tide Social House
08.2023 - Current
Restaurant Server
The Lodge
10.2022 - 05.2023
Restaurant Hostess
The Boathouse Tiki Bar and Grill
08.2022 - 09.2022
Cashier
Beggars Pizza
08.2021 - 08.2022
Associate of Arts - Nursing
Florida SouthWestern State College