Jessica Stallard
Wise,VA
Summary
Knowledgeable and empathetic Animal Control Officer with excellent understanding of humane animal treatment procedures. Skilled working with multitude of animal species and responding to calls for service. Hands-on experience performing special animal patrol. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
5
5
Certification
Work History
Animal Control Officer
City Of Norton, Virginia
04.2023 - Current
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Improved community relations through conducting educational presentations on responsible pet ownership and local animal laws.
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
911 Emergency Dispatcher
City Of Norton, Virginia
09.2018 - Current
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
911 Emergency Dispatcher
Dickenson County Sheriff's Office
04.2015 - Current
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
Sales Advisor
Crutchfield
06.2022 - 12.2022
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Education
No Degree - Police Science
Mountain Empire Community College
Big Stone Gap, VAHigh School Diploma -
Clintwood High School
Clintwood, VA06.2009
Skills
- Humane Animal Treatment
- Knowledge of Local Ordinances
- Investigative Report Preparation
- Compassion and Empathy
- Court Testimony
- Investigation Techniques
- Active Listening
- Record Keeping
- Interpersonal Skills
- Stress Management
- Conflict Resolution
- Adaptability
- Animal Welfare Laws
- Animal Behavior
Certification
Low Stress Handling® 2024
AHA CPR Instructor
Telecommunications/ Dispatch instructor at Southwest Virginia Criminal Justice Academy
Animal Control Officer Certification
**Can provide a complete list of training upon request**
Timeline
Animal Control Officer
City Of Norton, Virginia
04.2023 - Current
Sales Advisor
Crutchfield
06.2022 - 12.2022
911 Emergency Dispatcher
City Of Norton, Virginia
09.2018 - Current
911 Emergency Dispatcher
Dickenson County Sheriff's Office
04.2015 - Current
No Degree - Police Science
Mountain Empire Community College
High School Diploma -
Clintwood High School
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