Jessica Stemen
Muscle Shoals,AL
Summary
Restaurant team member with expertise in customer order management and food preparation in high-pressure environments. Proven ability to operate cash registers efficiently while maintaining exceptional service standards. Strong communicator with a focus on enhancing guest experiences and ensuring cleanliness.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Love's Travel Stops & Country Stores
07.2013 - 01.2016
- Developed effective partnerships with vendors, increasing procurement efficiency.
- Oversaw inventory operations for office supplies, guaranteeing timely orders according to projected requirements.
Veterinary Technician
Tennessee Valley Animal Clinic
01.2010 - 05.2013
- Monitored vital signs and ensured comfort to provide compassionate care during treatments.
- Educated pet owners on preventive measures, including heartworm prevention.
- Assisted veterinarians in medical tasks, such as taking X-rays and administering medications.
Cashier
Jacks Family Resturant
03.2005 - 04.2008
- Responded promptly to customer inquiries upon entering store.
- Ensured balanced cash drawer and accurate accounting at shift conclusion.
- Adapted to flexible scheduling and took on extra shifts as needed.
- Built strong customer relationships to enhance loyalty and repeat visits.
Assistant Manager
Austin's Shoes
08.1999 - 04.2003
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
GED -
Northwest-Shoals Community College
Muscle Shoals, AL11.2010
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- POS systems
Certification
Valid Alabama Drivers License
Timeline
Administrative Assistant
Love's Travel Stops & Country Stores
07.2013 - 01.2016
Veterinary Technician
Tennessee Valley Animal Clinic
01.2010 - 05.2013
Cashier
Jacks Family Resturant
03.2005 - 04.2008
Assistant Manager
Austin's Shoes
08.1999 - 04.2003
GED -
Northwest-Shoals Community College
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