Jessica Stewart
Spark
1
Language
1
Certification
14
years of professional experience
Professional experienced with customer service, sales, and medical assistant. Fast learner if training is required with the company.
Work History
Spark Delivery Driver
3 Months- Navigated and optimized delivery routes using GPS technology to enhance speed.
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Maintained accurate records of deliveries and customer interactions for tracking purposes.
- Collaborated with team members to coordinate logistics and streamline operations.
Customer Service Representative
2 Years 9 Months- Pitched services aligned with client medical coverage to enhance access to care
- Identified local resources to support clients' daily living needs
- Worked remotely to complete assigned tasks work answering phones and emails
- Assisted customers in selecting appropriate insurance products tailored to their unique needs.
- Resolved customer inquiries and issues, ensuring high satisfaction levels through effective communication.
- Help schedule doctor appointments and have their meds delivered
Sales/Customer Service Representative
2 Years 3 Months- Prepared detailed sales quotes for customer inquiries
- Assisted customers in completing orders to ensure satisfaction and timely processing
- Processed payments over the phone to facilitate transactions efficiently
- Provided a friendly greeting to customers at the entrance
- Provided customers with order updates to keep them informed and engaged
- Sales quotes
- Process payments and enter their current information
- Open investigations on orders
- Recorded detailed notes on customer orders for accuracy on the orders
Warehouse Associate
4 Months- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Labeled and moved customer orders accurately to meet shipment timetables and reduce errors.
- Inspected incoming and outgoing shipments to verify accuracy and ensure compliance with standards.
- Used hand-held devices and computers
- Conducted inventory control by counting and stocking merchandise to maintain accurate inventory levels.
- Demonstrated problem-solving strength by analyzing issues and finding solutions.
- Operated material handling equipment to efficiently transport products within warehouse facilities.
Store Manager
8 Years 2 Months- Created store schedules aligned with forecasted customer traffic and employee expertise to optimize service delivery.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted customers at front counter by addressing product inquiries and enhancing overall shopping experience.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.
- Trained and mentored staff to enhance customer service and operational efficiency.
Education
High School Diploma
Skills
Route driving
Driving
GPS
Customer assistance
Package delivery
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Teams
Windows
Typing
Order Picking
Sales support
Team collaboration
Loading and unloading
Logistics coordination
Upselling
High-end sales
Lead prospecting
Product promotions
Store management
Vehicle operation
Merchandising
Management
Client relations
Records administration
Conflict management
Relationship Management
Records management
Quality audits
Interpersonal
Labor & delivery
Moving
Sales
Driver communication tools
Alcohol sales
Mobile devices
Organizational skills
Writing skills
Pallet jack
Certification
- Driver's License
- Non-CDL Class C
Languages
English
Full Professional
Timeline
Spark Delivery Driver
Spark
04.2026 - CurrentRead More
Customer Service Representative
SelectQuote
07.2023 - 04.2026Read More
Sales/Customer Service Representative
Conduent
04.2021 - 07.2023Read More
Warehouse Associate
Amazon
09.2020 - 01.2021Read More
Store Manager
Circle K
07.2012 - 09.2020Read More
Midway High School
High School Diploma
Read More