Jessica Stiegmann
Dutch Bros Coffee
Phoenix,AZ
1
Certification
10
years of professional experience
Detail- oriented professional with experience in HR and Payroll, with proven success in optimizing processes and enhancing data accuracy. Adept at utilizing data analysis to provide insights into HR and Operational initiatives. Expertise in system implementation, training development, increasing efficiency, and collaboration across multi-departments.
Work History
Payroll and HRIS Manager
8 Years- Led HRIS implementation of Deputy system for franchise of 1000+ employees
- Owned and managed business systems and acted as Subject matter expert for leadership and employees.
- Streamlined payroll processing by optimizing system configurations and workflows in ADP for all 29 locations
- Developed training materials for staff on new HRIS functionalities and updates.
- Managed data integrity audits, ensuring compliance with company policies and regulatory standards.
- Leveraged automation tools within the HRIS system to streamline benefits administration processes, improving employee experience while reducing administrative overheads.
- Reduced errors in payroll processing by integrating the HCM with third-party payroll providers.
- Developed and maintained detailed documentation of HRIS processes
- Completed Expense tracking, management and month end reconciliation for all company credit cards through Concur SAP and Quickbooks
- Spearheaded process improvements within the accounting department and Operations to increase efficiency and reduce potential errors.
Business Co-Owner
3 Years 11 Months- Established and maintained licenses and certifications, ensuring uninterrupted business operations in regulated markets.
- Supported business growth by acquiring new clients through referrals based on outstanding work performance and professionalism.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Created and managed social media profiles, website and advertising campaigns during business start up
- Created all systems and processing including ordering, scheduling, customer connections and vendor events
- Took all orders and coordinated timing for all pick ups, deliveries and events with Business Owner
HR Administrator
1 Year 8 Months- Managed employee onboarding processes, ensuring a smooth integration into company culture.
- Assisted in maintaining accurate employee records and HR databases for compliance and reporting.
- Contributed to the implementation of new HR software, improving data management efficiency.
- Led the Integration of ADP WFN for the franchise in 2017 and trained in both HR and Payroll systems
- Updated HR database with new employee information, changes in benefits, and other details.
- Reduced time spent on administrative tasks by automating key processes and creating manuals for leadership.
Education
Bachelor of Science - Exercise Science And Health Education
Skills
System implementation
Strong attention to detail
Eager to learn
Project management
Exceptional organizational skills
Operations oversight
Certification
- CNP - Certified Notary Public
Timeline
Business Co-Owner
Cakes by Stiggy
01.2021 - 12.2024Read More
Payroll and HRIS Manager
Dutch Bros Coffee
08.2018 - CurrentRead More
HR Administrator
Dutch Bros Coffee
12.2016 - 08.2018Read More
Grand Canyon University
Bachelor of Science from Exercise Science And Health Education
Read More