Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Stone

Madison

Summary

Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Admitting Specialist

Charleston Surgical Hospital
Charleston
08.2025 - Current
  • Greeted patients and verified demographic information upon arrival.
  • Collected and processed patient insurance information for admissions.
  • Scheduled patient appointments and coordinated with medical staff.
  • Phone duties
  • Collect and count money

Admitting Representative and Discharge Clerk

Boone Memorial Hospital
Madison
10.2021 - 05.2024
  • Greeted patients and visitors with a friendly and welcoming demeanor.
  • Collected patient information accurately for medical records and billing processes.
  • Verified insurance eligibility and benefits to ensure proper coverage.

Education

Phlebotomy And Electrocardiography

Boone County Career Center
Madison, WV
07.2004 - 10.2005

Scott High School
Madison, WV

Skills

  • patient registration
  • insurance verification
  • appointment scheduling
  • customer relationship management
  • detail orientation
  • time management
  • Scheduling appointments
  • Teamwork orientation

Timeline

Admitting Specialist

Charleston Surgical Hospital
08.2025 - Current

Admitting Representative and Discharge Clerk

Boone Memorial Hospital
10.2021 - 05.2024

Phlebotomy And Electrocardiography

Boone County Career Center
07.2004 - 10.2005

Scott High School
Jessica Stone