Summary
Work History
Education
Skills
Timeline
Generic

Jessica Strauss

Lansdale,PA

Summary

Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Director of Sales

Pinnacle Financial Services
Warminster, PA
08/02/21 - Current
  • I specialize in supporting agents and agencies around the country in growing their business in the Senior Market. Pinnacle Financial Services specializes in Medicare Advantage, Medicare Supplements and Part
  • Assisted in developing long-term strategic objectives for the organization's overall success.
  • Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
  • Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
  • Resolved customer complaints quickly by providing satisfactory solutions or refunds.
  • Identified, developed and maintained relationships with key customers and partners.
  • Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
  • Developed and maintained sales materials and current product knowledge.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Salesperson

Chapman Ford of Horsham
Horsham, PA
2/28/19 - 7/22/21
  • Developed and implemented strategies to meet sales quotas.
  • Understanding customer needs: Asking about budget and wish lists, and providing detailed information about different models, specifications, and features
  • Building relationships: Acting as a trusted advisor and providing exceptional customer service
  • Facilitating test drives: Getting customers excited about a vehicle and helping them make informed decisions
  • Assisted customers in selecting appropriate products or services for their needs.
  • Generated new business opportunities through cold calling campaigns.
  • Provided personalized service to build relationships with customers.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints promptly and efficiently.

Shift Manager

Starbucks
North Wales, PA
5/17/17 - 2/5/19
  • Providing excellent customer service, connecting with customers, and responding to their needs
  • Executing store operations during shifts, organizing opening and closing duties, and following company policies and procedures
  • Following safety and security procedures, including cash handling
  • Coordinating with management to train new associates
  • Setting priorities, delegating tasks, and using resources to drive store profitability
  • Maintaining an encouraging team environment, inspiring and motivating the team, and identifying opportunities to share best practices
  • Creating an uplifting experience for customers and partners, and adapting to potential issues to optimize the customer experience

Education

High School Diploma -

Upper Dublin High School
Fort Washington, PA
06-2009

Skills

  • Sales leadership and training
  • Sales training
  • Channel Development
  • Energetic and Enthusiastic
  • Decision-Making
  • Client Relationship Management
  • Marketing
  • Social Media Marketing
  • Deal Closing
  • Sales Pipeline Management
  • Sales Presentations

Timeline

Director of Sales

Pinnacle Financial Services
08/02/21 - Current

Salesperson

Chapman Ford of Horsham
2/28/19 - 7/22/21

Shift Manager

Starbucks
5/17/17 - 2/5/19

High School Diploma -

Upper Dublin High School
Jessica Strauss