Self-motivated and dependable while achieving high performance with minimal supervision. Excellent written and oral communication skill set. Eager to apply academic competencies toward continued success of County legal services. PC proficient with MS Office, LexisNexis, CPCMS, CourtView and other research methods.
Overview
24
24
years of professional experience
Work History
Support Staff IV/Client Intake Coordinator
County of Chester, Adult Probation and Parole
West Chester
10.2019 - Current
Answered approximately 100+ phone calls daily, handled complaints, and responded to requests for information.
Created files for newly sentenced clients and surveyed sentencing sheets to ensure the client was directed to the appropriate probation officer based upon court ordered conditions/protocols.
Input sentencing sheets into AP database, including calculating credit time served, effective dates, and sentencing start dates, and court mandated special conditions to be completed by clients.
Generated and edited bench warrants, orders, and successful closing letters, delivered to Common Pleas Judges for signature, and brought to Clerk Of Courts to be clocked in.
Automated office operations to manage client correspondence, record tracking and data communications.
Monitored and expunged Drug Court, Recovery Court, Veterans Court, and Mental Health Court graduates.
Established, organized and maintained files, case notes, new sentences, revocation hearing sentences and electronic databases.
Developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Mentored new employees on front desk duties and clerical support duties; delivered constructive feedback to increase understanding of job duties.
School Bus Driver
Krapf School Bus
Glenmore
12.2017 - 08.2019
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Adhered to company determined schedules and routes to ensure timely arrivals and departures.
Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
Bartender
Iron Hill Brewery and Restaurant
West Chester
07.2003 - 02.2018
Delivered food and beverage orders within established timeframes
Maintained facility compliant with health codes, sanitation requirements and license regulations.
Made engaging connections with guests to create loyalty.
Upheld a high standard of cleanliness in all work areas.
Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits.
Managed customer service by training staff, overseeing operations and resolve issues in a timely manner.
Maintained full knowledge of all menu items, contents and preparation methods.
Restaurant Manager
Iron Hill Brewery and Restaurant
Newark
01.2002 - 04.2003
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Collaborated with the Executive Chef to analyze and approve all food and beverage selections.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Education
Associate of Applied Science - Education
Delaware County Community College
2011
Currently Enrolled - Paralegal Certification
Delaware County Community College
Media, PA
05.2021
Skills
Excellent time management
Adapts to new concepts quickly and efficiently
Proficient in MS Office, LexisNexis, Westlaw, CPCMS
Established organizational and communication skills
Accurate and detail-oriented
Effective team player
Utilizes critical thinking
Strong legal research skills
Adheres to confidentiality and ethical codes
Records management
Affiliations
Member, Chester County Paralegal Association
Member, National Technical Honor Society
Dean's/President's List Honoree every semester enrolled in the Paralegal Program
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC