Jessica Sullivan
Summary
I possess strong problem-solving abilities, a willingness to learn, and excellent communication skills, making me well-equipped to contribute to team success and achieve positive results. Poised to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Special Education Paraprofessional
Oconee County High School
08.2021 - Current
- Assist's teacher with students needs whether it be educational, life skills or basic needs
Front Desk Coordinator
Piedmont Urgent Care By Wellstreet
09.2017 - 07.2021
- Check in/Check out patients
- File all patient paperwork, Insurance verifications, Sort and file faxes, End of day batches, Schedule/Reschedule appointments, Cash and credit handling
Front Desk Coordinator
The Ent Institute
08.2016 - 09.2017
- Check in/Check out patients
- File all patient paperwork, Insurance verifications, Assist patients with Phreesia tablets, Sort and file faxes, End of day batches, Schedule/Reschedule appointments, Cash and credit handling
Caregiver
The Oaks Senior Living
02.2015 - 10.2015
- Observed and documented patient status and reported patient complaints to the case manager
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Recognized and reported abnormalities and/or changes in patients' health status to supervisors
Sales Associate
TJ Maxx
02.2014 - 05.2015
- Exchanged returned merchandise for customers quickly and efficiently
- Received and processed cash and credit payments for in-store purchases
- Demonstrated that customers come first by serving them with a sense of urgency
- Shared product knowledge with customers while making personal recommendations
3rd Key Holder
MovieStop
11.2012 - 12.2013
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments
- Placed special merchandise orders for customers
- Maintained friendly and professional customer interactions
- Verified that all merchandising standards were maintained on a daily basis
Backroom
Victoria's Secret
01.2013 - 03.2013
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Replenished floor stock and processed shipments to ensure product availability for customers
- Designed displays to make the store experience interactive and engaging
- Displayed the appropriate signage for products and sales promotions
Key Holder
Haagen-Dazs
04.2011 - 11.2012
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Answered customers' questions and addressed problems and complaints in person and via phone
- Accepted payment from customers and made change as necessary
- Assisted co-workers
Hostess
Mellow Mushroom
02.2007 - 01.2010
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Assisted diners with seating as needed
- Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
- Cleaned bars, work areas, and tables
- Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Education
Associate of Arts - Criminal Justice
ITT-Technical Institute
Duluth, GA01.2013
High School Diploma - Diploma
Forsyth Central High
Cumming, GA01.2011
Skills
- Excellent multi-tasker
- Proficient in MS Office
- Organized
- Strong communication skills
- Dependable and reliable
- Flexible schedule
- Behavioral plan management
- Autism and spectrum disorders
- Parental interaction
- Autism support
- Data collection
- Sensory processing support
- Home therapy
Timeline
Special Education Paraprofessional
Oconee County High School
08.2021 - Current
Front Desk Coordinator
Piedmont Urgent Care By Wellstreet
09.2017 - 07.2021
Front Desk Coordinator
The Ent Institute
08.2016 - 09.2017
Caregiver
The Oaks Senior Living
02.2015 - 10.2015
Sales Associate
TJ Maxx
02.2014 - 05.2015
Backroom
Victoria's Secret
01.2013 - 03.2013
3rd Key Holder
MovieStop
11.2012 - 12.2013
Key Holder
Haagen-Dazs
04.2011 - 11.2012
Hostess
Mellow Mushroom
02.2007 - 01.2010
High School Diploma - Diploma
Forsyth Central High
Associate of Arts - Criminal Justice
ITT-Technical Institute
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