Jessica Sutton
Winter Haven,FL
Summary
Highly ambitious, hardworking, and self-motivated individual is reliable and detail oriented. Learns quickly and masters' new concepts and skills with excellent time management and organization skills. Driven to help the team learn and improve.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Mortgage Loan Officer
The Mortgage Firm
02.2023 - Current
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Developed strong relationships with customers through high levels of customer service.
- Collaborated with other departments to promptly process loan applications.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Advised clients on mortgage, education and personal loans.
- Utilized risk management strategies to attain high loan approval rates.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Proactively identified solutions for customers experiencing credit issues.
Mortgage Loan Officer
American Liberty Mortgage
02.2022 - Current
- Work with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Explained different types of loans pertaining to client situations.
- Fielded customer complaints and provided solutions.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Proactively identified solutions for customers experiencing credit issues.
Assembly Technician
Aerojet Rocketdyne
01.2019 - 02.2022
- Ability to interpret engineering drawing changes to wire bundle build/ installation
- Build, Route, clamp, tie, critical wire bundles per installation drawings, schematics and work instructions
- Removing /replacing damaged wire bundles
- Installing various electrical equipment Installing various electrical racks and avionics ESD components
- Use Power tools, Torque tools, calibrated tools, Crimpers, Wire strippers
- Multitasking, building several cable builds at once.
- Working with Process engineer's to correct / improve work instruction flow to coordinate with in order processes
- Maintain clean work area by removing refuse / debris as well as organizing all tools after completion of each shift. ( Practicing 5s)
- Worked directly with QA personnel to identify and correct defects.
Tubing/Electrical Mechanic/Airline Customer POC
Boeing
11.1996 - 06.2018
- Route, clamp, mount critical wire bundles per installation drawings and schematics
- Ability to interpret engineering drawing changes to build/ installation
- Removing /replacing damaged wire bundles throughout airplane Installing and avionics ESD components
- Power tools, Torque tools, calibrated tools, Crimpers, Wire strippers
- Installation of Hydraulic tubes, Actuators and Check Valves and Brakes
- Installation of Cabin Oxygen System
- Forklift certified / Electric Pallet Jack and Skiff Certified
- Worked along Side of Airline Customer from Several Airlines to address concerns and resolve Issue's on there Airplane build and Cabin Interior.
- Kept work areas clean, neat / free of safety hazards to maximize efficiency,
- Foreign Object Debris (FOD) control, 5s programs
Education
High School Diploma -
Collins High School
Buckley, WA01.1996
Skills
- Works well in team setting
- Customer engagement and support
- LNMS Licensed
- Serve Customer Needs
- Fraud Prevention and Detection
- Team development strategies
- Credit Check Knowledge
- Client Account Management
- Mortgage Loan Origination
- Loan Application Management
- Account management
- Enforcing government guidelines and policy's
Certification
* J standard and 620 certified
Timeline
Mortgage Loan Officer
The Mortgage Firm
02.2023 - Current
Mortgage Loan Officer
American Liberty Mortgage
02.2022 - Current
Assembly Technician
Aerojet Rocketdyne
01.2019 - 02.2022
Tubing/Electrical Mechanic/Airline Customer POC
Boeing
11.1996 - 06.2018
High School Diploma -
Collins High School
* J standard and 620 certified
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