Jessica Swineburg
Oklahoma City
Summary
With over 15 years of experience in sales and direct customer communications, my passion lies in educating customers and building professional and profitable relationships. I believe that open communication and honesty are crucial elements in creating successful business partnerships. By actively listening to the needs and concerns of customers, I provide tailored solutions that meet their specific requirements. Throughout my extensive experience, I have honed my skills in negotiation and problem-solving, enabling me to effectively address any challenges that may arise in the sales process. My ultimate goal is to ensure that both the customer and the company benefit from our interactions.
Overview
8
8
years of professional experience
Work History
Administrator
Cooper Operating
Oklahoma City
09.2024 - 01.2025
- Delivered presentations on current oil and gas industry trends, market updates, and price fluctuations.
- Handled bank deposits and mail deliveries to ensure timely and secure transactions.
- Managed office tasks, boosting team productivity and efficiency.
- Streamlined schedules, ensuring timely project completion.
- Enhanced filing systems, improving document retrieval speed.
- Visited locations to enhance my understanding of production well operations and processes.
- Provided general administrative support to staff members.
- Prepared reports on various projects for management review.
- Performed data entry tasks into computer databases from paper documents.
Owner
Irish Plumbing
06.2019 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner
Sea Gypsy Boutique
09.2019 - 01.2022
- Maintained clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Universal Banker Teller
OakStar Bank
09.2016 - 06.2019
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Educated customers on various banking options, empowering them to make informed financial decisions.
- Handled sensitive customer data securely by adhering strictly to confidentiality policies within the organization.
Education
Working Towards Bachelors Degree - General Studies
Columbia College
Osage Beach, MO05.2026
High School Diploma -
Camdenton High School
Camdenton, MO05.2011
Skills
- Effective communication
- Adaptability
- Team collaboration
- Leadership
- Data confidentiality
- Presentation creation
References
Byron Peach - 806.663.3003
Vice President of Sales - Select Energy
Abran Oakes - 918.361.0761
Operations Manager - Hulk USA
Steven Young - 713.494.1585
Asset Supervisor - Devon Energy
Timeline
Administrator
Cooper Operating
09.2024 - 01.2025
Owner
Sea Gypsy Boutique
09.2019 - 01.2022
Owner
Irish Plumbing
06.2019 - 01.2024
Universal Banker Teller
OakStar Bank
09.2016 - 06.2019
Working Towards Bachelors Degree - General Studies
Columbia College
High School Diploma -
Camdenton High School