Summary
Work History
Education
Skills
Timeline
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JESSICA SYKES

Summary

DETAILED-ORIENTED AND HIGHLY MOTIVATED WITH A STRONG BACKGROUND OF WORK RELATED EXPERIENCE AND HANDS-ON-TRAINING. EAGER TO CONTRIBUTE WITH A BUSINESS TEAM BY ENSURING ACCURATE DEPENDABLE SUPPORT.

Work History

CALL AGENT

MAXIMUS,FOCUS SERVICE,MTM(MEDICAL TRANSPORTATION MANAGEMENT)
  • Assisted clients in scheduling medical transportation services efficiently.
  • Provided accurate information regarding service eligibility and requirements.
  • Managed inbound calls, addressing customer inquiries and concerns promptly.
  • Maintained detailed records of client interactions and service requests.

GROCERY CLERK

THE FRESH MARKET,METRO MARKET,PICK-N-SAVE,C.V.S PHARMACY
  • Stocked shelves and organized product displays to enhance customer experience.
  • Assisted customers in locating products and provided recommendations as needed.
  • Operated cash register efficiently, processing transactions accurately and swiftly.
  • Maintained cleanliness and organization of store areas, ensuring compliance with safety standards.

WAREHOUSE

PITNEY BOWES
  • Sort and scan incoming mail
  • Pick and pack for shipping
  • Store merchandise for inventory


Education

High School Diploma -

C.V.C.A (Chicago Vocational Career Academy)
Chicago, IL
03-2005

Skills

  • Problem-solving skills
  • Employee relations
  • Time-Management
  • Customer Service
  • Computer Essentials
  • Leadership

Timeline

CALL AGENT

MAXIMUS,FOCUS SERVICE,MTM(MEDICAL TRANSPORTATION MANAGEMENT)

GROCERY CLERK

THE FRESH MARKET,METRO MARKET,PICK-N-SAVE,C.V.S PHARMACY

WAREHOUSE

PITNEY BOWES

High School Diploma -

C.V.C.A (Chicago Vocational Career Academy)

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JESSICA SYKES