Jessica Symm

• Greeted dozens of guests and welcomed to the property
• Assisted in luggage and individual needs
• Made 50 + reservations daily as well as check in and
• Developed strong relationships with local businesses, securing exclusive deals and promotions for hotel guests.
• Accepted payments through auto clerk system
• Cleaned rooms and hotel common area daily
• Practiced patience and assertiveness
• Kept log of vehicles to insure safety
• Properly filed guest data and folios daily
• Assisted guests with arranging surprise proposals or celebrations during their stay by coordinating closely with other departments such as housekeeping or room service teams.
• Managed guest reservations, effectively handling special requests to create customized experiences tailored to individual preferences.

• Cleaning and maintaining floors (sweeping, mopping and vacuuming
• Clean and maintains Bedrooms and common areas
• Dust furniture and walls
• Keep janitors room and closets clean and organized
• Organize and monitor staffing schedules and rotations
• Oversees crews of 10+ for quality work and efficiency
• Deep clean and sanitizing all residential and commercial buildings
• Move in and move out cleans
• Carpet cleaning

• Haul 'Gay lords' full of cardboard using a pallet jack daily
• Clean and maintain restrooms and break rooms
• Clean and sanitize 'specialty rooms'
• Manage labor and supply costs to work within financial budget
• Development and maintenance of a safe work environment to meet all health and safety standards
• Clean and disinfect exercise equipment including pools, spas and work out accessories
• Worked independently and affectively to complete job on time maintaining customer satisfaction
• Crew lead delighting specific tasks to crew members and assisting with the teams accountability

Company Overview: Auburn, WA

• Cleaned office buildings after hours
• Supervised the team on performing Move in and move out cleans when needed
• Also performed any and all tasks that had been appointed no matter if it was working in a group or alone
• Managed a team of 10 employees
• Ensured that shift was fully staffed with trained personnel in correlation with the number of machines/lines that were in operation for that particular day/week
• Communicated to clients from start to finish to assure job met their exact expectations
• Boosted team productivity by assisting coworkers with their assigned tasks when needed.

• Company Overview: Auburn, WA
• Managed appointments and payments
• Demonstrated safe and proper use of chemicals, cleaning products and machines
• Stain removal
• Cleaned carpets stairs and upholstery
• Move in move out cleanings
• Office cleaning
• Construction clean up
• Deep cleans
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.