Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Tartaglia

Waveland,MS

Summary

Offering positive attitude and genuine willingness to learn and grow. Brings ability to quickly grasp new concepts and exceptional skills in multitasking and teamwork.

Overview

7
7
years of professional experience

Work History

Food Server

Patio 44
03.2024 - Current
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Trained new servers in customer service best practices, elevating overall team's performance.

Assistant Computer Technician

Forward Motion
04.2020 - 01.2024
  • Improved user experience by providing remote assistance for software-related issues when onsite visits were not feasible.
  • Increased staff efficiency by responding quickly to help desk requests and resolving technical concerns promptly.
  • Provided timely technical support to end-users, resolving issues efficiently and maintaining customer satisfaction.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Food Server

Shaggys Restaurant
11.2017 - 03.2020
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.

Education

Elementary Education

Delgado Community College
New Orleans, LA

Skills

  • Professional attitude
  • Food safety practices
  • Service prioritization
  • Order accuracy
  • Relationship building
  • POS system operations
  • High volume dining
  • Conflict resolution
  • Effective customer upselling

Timeline

Food Server

Patio 44
03.2024 - Current

Assistant Computer Technician

Forward Motion
04.2020 - 01.2024

Food Server

Shaggys Restaurant
11.2017 - 03.2020

Elementary Education

Delgado Community College

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Jessica Tartaglia