Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Olivia Thrash

Olivia Thrash

Bay Saint Louis,MS

Summary

Focused Waitress and Bartender with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering five-year background providing high-quality service to customers.

Overview

5
5
years of professional experience

Work History

Bartender

Patio 44
10.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Waitress

Walk-On's Bistreaux & Bar
03.2022 - 10.2022
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Teller Service Representative

Keesler Federal Credit Union
10.2020 - 03.2022
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Maintained confidentiality of bank records and client information.
  • Adhered to financial services security and audit procedures.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Built and maintained client relationships through quality, personalized interactions.

Waitress

Texas Roadhouse
04.2019 - 10.2020
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Trained new wait staff team members in proper procedures and important standards of establishment.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.

Education

Some College (No Degree) -

Carroll University
Waukesha, WI

High School Diploma -

Pearl River Central High School
Carriere, MS

Skills

  • Point of Sale (POS) System Operations
  • High-Volume Dining
  • Verbal and Written Communication
  • High Energy and Stamina
  • Service-Oriented
  • Team Player
  • Liquor, Beer, and Wine Knowledge
  • New Hire Training
  • Highly Reliable
  • Classic Cocktails

Timeline

Bartender

Patio 44
10.2022 - Current

Waitress

Walk-On's Bistreaux & Bar
03.2022 - 10.2022

Teller Service Representative

Keesler Federal Credit Union
10.2020 - 03.2022

Waitress

Texas Roadhouse
04.2019 - 10.2020

Some College (No Degree) -

Carroll University

High School Diploma -

Pearl River Central High School

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Olivia Thrash