Highly organized and motivated individual with a strong desire to utilize time management and organizational skills in diverse work settings. Currently seeking entry-level opportunities to further develop skills while contributing to company growth and success. Committed to delivering exceptional results and consistently exceeding expectations.
Hi, I’m
Jessica Taylor
Aberdeen,MD
Summary
Overview
12
years of professional experience
Work History
Dollar Tree
Operations Manager
08.2023 - Current
Job overview
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Increased profit by streamlining operations.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Kellie Diane Enterprises
Office Assistant
08.2019 - Current
Job overview
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained business records by updating customer information.
- Conducted office inventory checks and requested restock of supplies.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Scheduled meetings and prepared conference rooms, sending calendar invitations and setting up space.
- Managed social media through post creation and community engagement.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Answered phone calls and welcomed visitors to office.
- Dispersed incoming mail to correct recipients throughout office.
- Resolved office equipment issues and scheduled service for advanced problems.
- Assisted with event planning through meeting room preparation, catering arrangements and invitation distribution.
Kellie Brown
Caregiver, Special Needs
12.2018 - 12.2020
Job overview
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Laundered clothing and bedding to prevent infection.
- Completed weekly and monthly reports summarizing activities.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Provided detailed reports on all investigative activities.
Amazon
Inventory Control Specialist
09.2015 - 09.2017
Job overview
- Investigated and resolved variances with inventory records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Organized and processed damaged goods according to vendor and manufacturer procedures.
- Managed weekly inventory and supply tracking, noting items requiring reorder.
- Pulled damaged and recalled products for return or disposal.
- Executed cycle counts of materials onsite and reconciled against company reports.
- Entered information into system to update status reports.
Charlestown Retirement Community
CNA
01.2013 - 08.2014
Job overview
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Observed and reported unusual symptoms and changes to charge nurse.
Education
Empire Beauty School Midlothian, VA
Some College (No Degree) from Cosmetology
University Overview
Stratford UniversityFalls Church, VA
Some College (No Degree) from Culinary Arts
University Overview
Top Notch Phlebotomy Aberdeen, MD
Certified Phlebotomist from Phlebotomy
07.2022
University Overview
Top Notch Phlebotomy Aberdeen, MD
CERTIFIED MEDICAL ASSISTANCE from Medical Assisting
07.2022
University Overview
Skills
- Self-starter
- Dedicated team player
- Strong problem solver
- Meticulous attention to detail
- Documentation Procedures Expert
- Multitasking and Prioritization
- Appointment Scheduling
- Time Management
- Critical Thinking
- Cleaning and Organizing
- Customer Service
- Operations Management
- Team Leadership
- Problem-Solving
- Staff Training
- Management
- Operations Oversight
- MS Office
- Goal Setting
- Inventory Control
Timeline
Operations Manager
Dollar Tree
08.2023 - Current
Office Assistant
Kellie Diane Enterprises
08.2019 - Current
Caregiver, Special Needs
Kellie Brown
12.2018 - 12.2020
Inventory Control Specialist
Amazon
09.2015 - 09.2017
CNA
Charlestown Retirement Community
01.2013 - 08.2014
Empire Beauty School
Some College (No Degree) from Cosmetology
Stratford University
Some College (No Degree) from Culinary Arts
Top Notch Phlebotomy
Certified Phlebotomist from Phlebotomy
Top Notch Phlebotomy
CERTIFIED MEDICAL ASSISTANCE from Medical Assisting