
Dynamic customer service professional with extensive experience at Danville Financial Services and UPS. Proven track record in problem resolution and data entry, enhancing customer satisfaction. Skilled in active listening and critical thinking, I effectively managed accounts and streamlined processes, contributing to improved operational efficiency.
Loaded package cars for 14 years
Supervisor for 4 years including dispatcher, head safety person and a customer representative
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution