Jessica Terro
Branch,LA
Summary
Organized and empathetic support professional seeking a paraprofessional role in education. Active listening and strong communication skills support classroom instruction and student needs. Consistent, daily assistance helps maintain learning routines.
Overview
14
14
years of professional experience
Work History
Radiology Scheduler
Acadian Medical Center
Eunice, Louisiana
01.2024 - Current
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Scheduled patient appointments utilizing electronic health record systems to enhance efficiency.
- Coordinated with radiologists to ensure timely delivery of imaging services.
- Verified insurance information and obtained pre-authorizations for medical services.
- Managed patient inquiries to deliver accurate information regarding procedures.
- Executed data entry tasks to ensure accuracy of electronic health records.
- Verified completeness of paperwork prior to scheduling appointments.
Front Desk Receptionist Accounts payable
Church Point Wholesale
Church Point, Louisiana
01.2023 - 01.2024
- Greeted customers warmly, directing them to appropriate departments for assistance.
- Managed incoming calls and scheduled appointments to streamline front desk operations.
- Maintained organized front desk area to enhance operational efficiency.
- Processed customer orders and conducted transactions accurately to ensure customer satisfaction.
- Coordinated with team members to ensure smooth daily operations.
- Addressed customer inquiries and resolved issues promptly to enhance overall service experience.
- Answered incoming calls, redirecting callers and taking messages as necessary.
Dental EDDA
Clay Duos DDS
Eunice , la
01.2013 - 02.2019
- Provided chairside assistance during various dental treatments and surgeries to support dental teams.
- Collaborated with dentists to ensure smooth workflow during procedures, improving operational efficiency.
- Prepared treatment rooms for dental procedures while ensuring compliance with safety protocols.
- Educated patients on oral hygiene and post-treatment care to support recovery and maintain health.
- Managed patient records using electronic health record systems to streamline data management.
- Scheduled appointments and coordinated patient follow-ups to enhance office efficiency.
- Maintained inventory of dental supplies, ordering replacements as necessary to prevent shortages.
- Performed routine laboratory duties, including making study casts and minor repairs to appliances.
Education
Associate of Accounting - Accounting And Finance
Louisiana Technical College
Crowley, LA06-2001
Skills
- Diagnostic test scheduling
- Appointment scheduling
- Insurance verification
- Patient intake
- Patient coordination
- Health record management
- Workflow optimization
Timeline
Radiology Scheduler
Acadian Medical Center
01.2024 - Current
Front Desk Receptionist Accounts payable
Church Point Wholesale
01.2023 - 01.2024
Dental EDDA
Clay Duos DDS
01.2013 - 02.2019
Associate of Accounting - Accounting And Finance
Louisiana Technical College