JESSICA THOMPSON
Lowell,MA
Summary
Dynamic and empathetic professional with extensive experience. Excelling in recovery coaching and wellness. Proven leadership and advanced communication skills foster strong client relationships, while advocacy and goal-setting drive successful outcomes. Highly motivated to empower individuals on their journey to recovery and wellness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Peer Recovery Support
Institute of Health and Recovery
Lowell, MA
05.2025 - Current
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
- Actively listened and responded empathetically when interacting with clients.
- Monitored client activities in order to assess the effectiveness of treatment plans.
Housing Support Specialist
Vinfen, Greater Boston Area
Lowell, MA
11.2022 - 12.2024
- Collaborated with clients to assess housing goals .
- Oversaw various housing services; such as housing search and processing applications. Managed relocations, emergency moves and delivered expert case management. Extensive knowledge of housing resources.
- Communicated and advocated between landlords, housing court and housing authorities. Strong record and client-file documentation.
Female Treatment Specialist
ACARE; Billerica House Of Corrections
Billerica, MA
06.2021 - 05.2022
- Provided group, family and individual counseling to support recovery goals.
- Developed and implemented individualized treatment plans.
- Delivered exceptional guidance and life skills to set, incarcerated individuals, up for success transitioning into the community.
- Gathered information about useful resources and helped coordinate referrals.
Recovery Coach
Lowell House Inc.
Lowell, MA
02.2021 - 06.2021
- Supported individuals needing assistance to further strengthen and possibly rebuild their lives.
- Provided group and individual counseling to support recovery goals.
- Gathered information about useful resources and helped coordinate referrals.
- Developed and implemented individualized treatment plans.
Fitness Instructor/ Peer Support
The Phoenix
Lowell, MA
06.2019 - 11.2020
- Demonstrated knowledge of recovery and wellness principles thru group exercise with individuals in recovery.
- Cultivated positive relationships with participants by interacting with individuals during fitness classes.
- Explained and demonstrated safe and appropriate exercises for peers of various fitness and physical abilities.
- Built relationships with others based upon trust and honesty by using active listening and communication skills.
Hairstylist
Bella Sante Spa
Wellesley, MA
03.2013 - 07.2018
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Offered highly skilled and diverse salon services to over 50 clients weekly, including cuts, color services and extensions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Life Coach
Sacred Soul
North Reading, MA04-2024
Recovery Coach
Recovery Coach Academy
Lowell House Inc11.2020
Nonprofit Management
Middlesex Community College
Lowell, MA03.2020
Crossfit Coach Level 1
Reebok Crossfit
Boston, MA09.2019
Cosmetology
New England Hair Academy
Malden, MA06.2002
Skills
- Leadership skills
- Interpersonal abilities
- Active listener
- Advanced communication skills
- Highly Motivated
- Team Player
- Advocacy
- Goal Setting
- Empathy
Certification
- Life Coach, Sacred Soul, 2024
- Recovery Coach Academy, CCAR, 2020
- Non-profit Management Certification, 2020
- L-1, CrossFit Certification, 2019
- Licensed Cosmetologist, 2002
Timeline
Peer Recovery Support
Institute of Health and Recovery
05.2025 - Current
Housing Support Specialist
Vinfen, Greater Boston Area
11.2022 - 12.2024
Female Treatment Specialist
ACARE; Billerica House Of Corrections
06.2021 - 05.2022
Recovery Coach
Lowell House Inc.
02.2021 - 06.2021
Fitness Instructor/ Peer Support
The Phoenix
06.2019 - 11.2020
Hairstylist
Bella Sante Spa
03.2013 - 07.2018
Life Coach
Sacred Soul
Recovery Coach
Recovery Coach Academy
Nonprofit Management
Middlesex Community College
Crossfit Coach Level 1
Reebok Crossfit
Cosmetology
New England Hair Academy
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