Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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JESSICA TIFFT

Biloxi,MS

Summary

Dedicated professional with a strong work ethic and a track record of enhancing business performance. Adaptable in individual and team environments, effectively driving company objectives. Results-oriented focus on growth and efficiency, consistently meeting organizational needs and increasing service value.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Asset Recovery Specialist

RIVO Holdings, LLC
San Diego, USA
07.2022 - Current
  • As an Asset Recovery Specialist, my primary focus is on the efficient and effective retrieval of assets and outstanding debts owed to the company
  • With a keen eye for detail and a tenacious approach, I excel in analyzing financial data, conducting investigations, and utilizing negotiation skills to recover lost or delinquent assets
  • My core responsibilities include debt recovery, financial analysis, legal compliance, negotiation, and client communication to name a few
  • Some of my achievements include recognition of Achievement of Excellence in Collections for 5 consecutive quarters, consistently maintaining a 94.2% customer satisfaction rate, and achieving a call efficiency score of 98.2%
  • I have also been named Employee of the Month in our department for May 2024.

Business Development Representative

Mercedes-Benz
Riverside, USA
11.2017 - 03.2022
  • Identified and developed relationships with potential clients, utilizing a combination of cold calling, email outreach, and other marketing techniques
  • Utilized effective communication skills both verbally and written when interacting with colleagues at all levels within an organization
  • Developed strategies to reduce churn rates among existing customers
  • Provided strategic guidance on the development of products and services tailored to meet the needs of current and prospective customers.
  • Maintained up-to-date knowledge of relevant technologies.
  • Used knowledge of company products and services to recommend solutions to customers.

Store Manager

Pizza Hut
Riverside, USA
06.2016 - 11.2017
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
  • Interviewed and hired prospective employees according to team needs
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.

Education

Associate of Applied Science - Science

Mississippi Gulf Coast Community College
Perkinston, MS
06-2027

High School Diploma -

Riverside Poly High School
Riverside, CA
06.2016

Skills

  • Risk assessment and analysis
  • Problem-solving strategies
  • Collateral evaluation
  • Critical thinking skills
  • Attention to detail
  • Interpersonal skills
  • Effective communication
  • Bankruptcy expertise
  • Crisis management techniques
  • Credit analysis and evaluation
  • Relationship building
  • Negotiation skills
  • Staff training and development
  • Adaptability and flexibility
  • Analytical skills
  • Retail operations management
  • Time management strategies
  • Organizational skills
  • Policy enforcement and compliance
  • Teamwork and collaboration

Certification

Certified Information Systems Security Professional (CISSP)

References

References available upon request

Timeline

Asset Recovery Specialist

RIVO Holdings, LLC
07.2022 - Current

Business Development Representative

Mercedes-Benz
11.2017 - 03.2022

Store Manager

Pizza Hut
06.2016 - 11.2017

Associate of Applied Science - Science

Mississippi Gulf Coast Community College

High School Diploma -

Riverside Poly High School

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