Summary
Overview
Work History
Skills
Volunteer Experience
Timeline
Generic

Jessica Tintle

Eatontown

Summary

Motivated professional with expertise in leading successful projects and teams. Demonstrated ability to plan and execute projects while enhancing operational efficiency in fast-paced environments. Effective communicator skilled in motivating teams to achieve positive outcomes and foster long-term customer relationships.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Theory
Tinton Falls
04.2023 - Current
  • Facilitated product selection, price checks, exchanges, and special orders for customers.
  • Executed opening and closing procedures along with register functions to meet business needs.
  • Resolved escalated customer service issues to improve shopping experiences for guests.
  • Ensured budgets are consistently met and exceeded.

Crew Member

Trader Joe's
Brick
05.2022 - 04.2023
  • Greeted customers to foster a welcoming and professional environment.
  • Executed cashier duties by accepting payments, issuing change, and accurately counting money.
  • Collaborated with crew members to efficiently complete assigned tasks and improve workflow.

Sales Manager

Fitdog
Santa Monica
09.2018 - 01.2021
  • Managed inbound customer calls, addressing inquiries, complaints, and requests for assistance.
  • Resolved service-related issues to enhance customer satisfaction.
  • Cultivated strong relationships with customers, staff, and vendors for improved collaboration.

General Manager

Petco
Santa Monica
08.2014 - 09.2018
  • Conducted training for new employees on product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints promptly while upholding professionalism.
  • Oversaw daily store operations, managing staff and inventory efficiently.

Skills

  • Customer service management
  • Staff oversight
  • Strategic planning
  • Business development
  • Training and development
  • Emotional intelligence

Volunteer Experience

Volunteer, TSA, New Jersey, 01/01/24, Present, Active decoy for TSA dogs in training for explosives.

Timeline

Assistant Manager

Theory
04.2023 - Current

Crew Member

Trader Joe's
05.2022 - 04.2023

Sales Manager

Fitdog
09.2018 - 01.2021

General Manager

Petco
08.2014 - 09.2018
Jessica Tintle