Jessica Toogood
Birdsboro,PA
Summary
Compassionate and productive Supervisor with experience in overseeing residential facilities and providing guidance to residents and staff. Possess strong interpersonal communication skills, adept at conflict resolution and fostering a supportive community environment. Demonstrated ability to implement effective programs that improve resident satisfaction and operational efficiency. Proactive in addressing resident concerns, promoting safety, and enhancing the overall living experience for all occupants.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential House Manager
Helping Hands Inc.
Bechtelsville, PA
09.2022 - Current
- Ensured compliance with local laws regarding residential housing regulations.
- Managed scheduling of residents activities and acted as the liaison between residential living and community supports/alternative programs.
- Assisted in developing policies and procedures related to residential life at the property.
- Responded to crisis situations through the on call system to quickly determine the level of assistance needed.
- Developed and deepened relationships with residents and fellow staff.
- Collaborated with healthcare professionals to coordinate and instill optimal patient care plans.
- Worked closely with all team members to develop BSP's, ISP's, strategies and interventions to support residents needs.
- Managed multiple projects simultaneously while meeting deadlines.
Preschool Teacher's Assistant
YMCA Child Development Center
Boyertown, PA
04.2015 - 12.2015
- Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment.
- Encouraged social interactions between children through cooperative play activities.
- Assisted preschoolers with personal care needs.
- Attended professional development workshops and training sessions as required.
- Assisted in preparing materials for lessons and activities according to lesson plans provided by the teacher.
- Kept accurate records of attendance, daily notes on student progress and behavior.
- Supervised children during lunchtime and snack time.
- Supported small group instruction by helping students understand instructions and complete tasks independently when possible.
Education
GED -
Boyertown Area Senior High School
Boyertown, PA08-2013
Skills
- Activities scheduling
- Facility Oversight
- Childcare experience
- First Aid Training
- Goal-Oriented
- Behavior Management
- Excellent Communication
- Adaptability and Dependability
Affiliations
- Formerly built a small business whilst being a stay at home mother.
- Cooking and Baking.
Certification
- First Aid and CPR Certified as of 2022
- Mandated Reporter
- Medication Trainer
References
References available upon request.
Timeline
Residential House Manager
Helping Hands Inc.
09.2022 - Current
Preschool Teacher's Assistant
YMCA Child Development Center
04.2015 - 12.2015
GED -
Boyertown Area Senior High School
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