Jessica Torres
Tulsa,Oklahoma
Summary
Dedicated healthcare professional fluent in English and Spanish, specializing in patient care excellence. Effective communicator with a focus on teamwork and support. Known for reliability and a strong work ethic in delivering compassionate healthcare services. Demonstrated success in enhancing patient experiences and outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Utica Park Clinic
Tulsa, Oklahoma
09.2025 - Current
- Patient safety and hygiene.
- Educated patients about medications, procedures, and the physician's instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Intramuscular injections (deltoid and ventrogluteal sites)
- Served as the first point of contact while managing patient advise requests, routing concerns to the provider, processing medication refills, relaying lab results, and handling patient calls.
- Perform point-of-care testing (urinalysis dipstick, glucose fingerstick testing, strep/flu testing).
- Perform EKGs.
- Ear lavage.
- Referrals.
- Prior authorizations.
Cleaner
T&M Cleaning Service
03.2020 - Current
- Cleaning, Dusting, Sweeping, Mopping, Organizing, Restocking essential needs
- Janitorial Cleaning
Education
CNA/Home Health Aide -
Wings Healthcare
Broken Arrow, OklahomaHighschool Diploma -
Will Rogers High School
Tulsa, Oklahoma05.2025
Medical Assisting With Phlebotomy -
Tulsa Technology Center
Tulsa, Oklahoma05.2025
Medical Health Records Clerk -
Tulsa Technology Center
Tulsa, Oklahoma05.2024
Skills
- Problem solving and critical thinking
- Customer service and communication skills
- Medical terminology
- Electronic Medical Health Record
- Assist patients with activities of daily living
- Specimen collection
- Phlebotomy blood draws
- Administer intradermal, subcutaneous, and intramuscular injections
- Perform vital signs
- Assisting with exams and procedures
Certification
- CPR / First Aid
- BLS
- Spanish for medical professionals
- Certified Nursing Assistant
INTERNSHIPS
Medical assistant, Seva Med Care
Timeline
Medical Assistant
Utica Park Clinic
09.2025 - Current
Cleaner
T&M Cleaning Service
03.2020 - Current
CNA/Home Health Aide -
Wings Healthcare
Highschool Diploma -
Will Rogers High School
Medical Assisting With Phlebotomy -
Tulsa Technology Center
Medical Health Records Clerk -
Tulsa Technology Center