Jessica Tovar
Hobbs,New Mexico
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. With three years of experience working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee developing targeted improvement plans and teaching valuable new skills.
Overview
13
13
years of professional experience
Work History
Community Support Worker
Guidance Center of Lea CountyHobbs, New Mexico
07.2021 - Current
- Assisted clients in achieving greater independence, fostering empowerment through guidance and encouragement.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Housed and helped 30 clients struggling with housing issues, as well as provided emotional support helping them with symptoms.
Home Health Care Aide
Vondal Veteto - Hobbs, New Mexico
09.2015 - 07.2021
- Assisted disabled client in any way necessary to facilitate independence and well-being
- Maintained clean, safe and well-organized patient environment
- Coordinated daily medicine schedules and administration to help client address symptoms and enhance quality of life
- Monitored progress and documented any patient health status changes, keeping healthcare team updated
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops
- Assisted patient with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patient daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Managed complex medication schedules accurately, ensuring proper administration according to physician instructions.
- Maintained clean, safe home environment for patient through regular housekeeping tasks and adhering to hygiene protocols.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Provided transportation and appointments management.
Long-Term Certified Substitute Teacher
Hobbs Municipal Schools - Hobbs, New Mexico
09.2015 - 06.2019
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
- Kept accurate and current attendance records and assignment sheets to maintain file compliance
- Administered standardized assessments with strict requirements and documented information in permanent records
- Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
- Upheld classroom routines to support student environments and maintain consistent schedules
- Assigned, explained and graded homework
- Worked with principal's office on disciplinary and safety issues.
Typist
Thomas J Salb, PhD - Hobbs, New Mexico
10.2011 - 05.2018
- Completed basic calculations and formulas to verify data accuracy prior to entry
- Prepared evaluative reports for individual students
- Organized and prioritized various clerical duties including proofreading, spell checking, document filing and data entry
- Accurately typed 60 words per minute with no errors
- Organized and maintained precise filing records including confidential personnel files
- Fulfilled receptionist duties to include answering phone calls, responding to emails and delivering messages to staff members
- Checked completed work for proper spelling, grammar, punctuation and format
- Entered data into databases in alphabetic and numerical order
- Secured information by completing database backups.
Education
No Degree - Masters in Mental Health Counseling
University of The Southwest
Hobbs, NM05.2025
Bachelor of Arts - Anthropology
Texas State University
San Marcos, TX05.2011
No Degree - TESOL Certification
Eastern New Mexico University
Portales, NM05.2018
Associate of Applied Science - Paralegal Studies
New Mexico Junior College
Hobbs, NM05.1998
Skills
- Patient-focused care
- Housing Assistance
- Budgeting and finance
- Documentation proficiency
- Progress Evaluations
- Companionship and emotional support
- Information Processing
- Effective communication
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Mental health knowledge
- Client Needs Assessments
- Life Skills Training
- Self-Advocacy Support
Timeline
Community Support Worker
Guidance Center of Lea CountyHobbs, New Mexico
07.2021 - Current
Home Health Care Aide
Vondal Veteto - Hobbs, New Mexico
09.2015 - 07.2021
Long-Term Certified Substitute Teacher
Hobbs Municipal Schools - Hobbs, New Mexico
09.2015 - 06.2019
Typist
Thomas J Salb, PhD - Hobbs, New Mexico
10.2011 - 05.2018
No Degree - Masters in Mental Health Counseling
University of The Southwest
Bachelor of Arts - Anthropology
Texas State University
No Degree - TESOL Certification
Eastern New Mexico University
Associate of Applied Science - Paralegal Studies
New Mexico Junior College
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